Vodavi Starplus Triad-S manuals

Vodavi Starplus Triad-S Specifications (402 pages)

Brand: Vodavi | Category: Answering machines | Size: 5.81 MB |

English

Table of contents

Description

1

STARPLUS Triad-S

2

Contents

4

March 2001 vii

10

4 Attendant Features

11

5 Digital Station Operation

12

March 2001 xi

14

March 2001 xiii

16

8 Liquid Crystal Displays

17

9 System Configuration

17

AICLIDGeneralDescription

18

BPartNumbers

18

March 2001 xix

22

Incidence of Harm

26

Changes in Service

27

Maintenance Limitations

27

Hearing Aid Compatibility

27

UL/CSA Safety Compliance

27

Notice of Compliance

28

Digital Station Features

30

Station Features Index

32

Account Codes - Forced

42

Attendant Assignment

43

Attendant Recall

43

Automatic Call Back Timer

43

Agent Positions

44

Overflow Station Assignments

46

Overflow Station Forwarding

47

PC/ACD Interface Trace

47

Recorded Announcements (RAN)

47

Supervisor Positions

48

Automatic Night Service

50

Automatic Privacy

50

Background Music

51

Battery Back-Up (Memory)

51

Busy Lamp Field (BLF)

51

Call Cost Display

51

Call Forward - Preset

53

Call Forward: Station

54

2-26 Call Forward: Station

55

Camp-On Recall

58

Centrex Compatibility

58

Centrex/PBX Transfer

59

CO Line - Access

60

CO Line - Control (Contact)

60

CO Line - Distinctive Ring

61

CO Line - Groups

61

CO Line - Identification

61

CO Line - Loop Button

62

CO Line - Loop Supervision

63

CO Line - Queuing

63

CO Line - Ringing Options

63

CO Ring Detect

64

Database Printout (Dump)

65

Database Upload/Download

65

Dial Pulse Sending

65

Dialing Privileges

66

Direct Inward Dialing (DID)

66

DISA Call Forwarding

67

Programmable Access

67

Station Access

67

Trunk-to-Trunk

67

Direct Transfer Mode

68

DisableOutgoingCOLineAccess

68

DTMF Sending

69

E911 Integration

69

End-to-End Signaling

69

External Night Ringing

70

Flash Rates (Programmable)

71

Flexible Numbering

75

ForcedLeastCostRouting(LCR)

75

Headset Compatibility

76

Hearing Aid Compatible

76

Hold - Preference

77

Hold - Recall

77

Hold - System

77

Hot Line/Ring Down

77

Hunt Groups

78

ICLID/Caller ID

79

Calling Number/Name Display

80

Idle Speaker Mode

81

Intercom Button(s)

81

Intercom Signaling Select

82

Inter-Digit Time-Out

83

LCD Interactive Display

83

Mailbox Button(s)

84

Message Waiting Reminder Tone

85

Music-On-Hold

85

Name/Number Dis play At Idle

86

Night Service Mode

87

Off-Hook Signaling

89

On-Hook Dialing

90

Online Programming

90

Page/Relay Control

90

Park Personal

91

Pause Timer

92

PBX Dialing Codes

92

Preferred Line Answer

94

Privacy Release

94

Private Line

95

Range Programming

95

Remote Administration

95

Maintenance

96

Ring Tone (User Selectable)

97

Speed Bins/Chaining

98

Speed Dial - Flash

98

Station ID Lock

99

Station Relocation

100

Tr a n sf e r Reca l l

101

Agent Queue Status Display

102

Auto Wrap-Up with Timer

102

Incoming CO Direct Ringing

103

No-Answer Recall Timer

103

No-Answer Retry Timer

103

Voice Mail Gro ups ( VM)

104

Disconnect Signal

105

In-Band Signaling Integration

105

LCD Message(s) Indication

105

Message Waiting Indication

105

Volume Co ntrol Bar

106

2-78 Volume Control Bar

107

Single Line Telephone

108

Features

108

SLT Features Index

110

Account Codes

112

Automatic Line Access

113

Call Brokering

113

Call Forward

113

Call Pick-Up Directed

114

Call Pick-Up Group

114

CO Line Queuing

114

Conference

114

Direct Outside Line Ringing

115

Do Not Disturb (DND)

115

Handset Receiver Gain

115

Intercom Calling

116

Loop Interrupt

116

Mess age Waiting

116

Mess ages

117

Name In Display

117

Off-Hook Preference

118

Personal Park

118

Speed Dial - Statio n

119

Speed Dial - System

119

Tr a n sf e r

119

3-14 Voice Mail Groups (VM)

121

Attendant Features

122

Attendant Features - Index

124

Display Timer

126

Night Service

126

Override

126

Position

127

Preset Forward

127

Special Ring Mode

127

Time and Date Programming

127

DSS/DLS Features

128

Release Key

129

Tr an sf er Se a rch

129

Volume Control Bar (DKT )

129

Call Park 430

130

Call P ark 431 Ext Page RLS

130

4-10 DSS/DLS Features

131

Digital Station

132

Operation

132

Introduction

134

Digital Telephone Description

135

5-6 Introduction

137

Digital Numbering Plan

138

Answering a Recall

140

Answering Machine Emulation

141

Display Messages

142

ACD Agent Help

143

Agent Login/Logout

144

Secondary Group

145

Making a Station Available

147

ACD Call Factor

148

ACD Call Qualification

148

ACD Group Member Status

149

Supervisor Login/Logout

151

Background Music (Optional)

154

Call Back

155

Call Coverage

155

Ca ll C overage 5 -25

156

Removing Call Forwarding

158

Forwarding All Calls

158

Busy/No Answer

159

Follow-Me

159

Ca ll F orwa rd 5 -29

160

5-30 Ca ll Forward

161

No Answer

162

Caller ID Name/Number

163

Calling Station Tone Mode

164

Call Park

164

Call Park (by Station Number)

165

Call Pick-Up

166

Call Transfer

167

Ca mp-On 5-37

168

CO Line Access

169

Conference Combinations

170

Re-entering a C onference

171

Terminat ing a Conference

171

Dial By Name

172

Directory Dialing - Stations

173

Viewing the D ire ctory List

174

Executive Override

177

Executive/Secretary Pairing

179

Flexible Button Assignment

179

Programming Flexible Buttons

180

Erasing a Flexible Button

180

Forward Override

182

Group Listening

182

Headset Mode

183

Hold - Exclusive

183

Hot Keypad

184

Incoming CO Call Transfer

186

Intercom Buttons

187

Intercom Buttons 5-57

188

Intercom Call ing

189

Keyset Mode

190

INACTI VE

191

MODE=✳ SAVE=HOLD BAUD=#

191

Last Number Redial (LNR)

192

LCD Display - Contrast

193

Least Cost Routing (LCR)

193

Mailbox Buttons

194

Meet Me Page

195

Mute Key

196

Name in Display

197

Off-Hook Voice Over (OHVO)

199

One-Touch Recording

202

5-72 One-Touch Re cording

203

Outside Call

204

SPE AKER PAGE [####### ##]

205

MMM DD YY HH:MM am

205

Park - Pe rsonal

206

PBX/Centrex Transfer

207

Personalized Messages

207

Personalize d Messages 5-77

208

Cancelling the Message

209

Scrollable Canned Messages

210

Pulse-to-Tone Switchover

211

Repeat Redial

212

Ring Tone

213

Save Number Redial (SNR)

215

Speakerphone

216

Speed Dial

216

System Speed Numbers

217

UCD Calls In Queue Display

221

VM Tone Mode Calling Option

225

Volume Co ntrol Bar (DKT )

226

Zap Tone

227

6-4 Introduction

231

Introduction 6-5

232

Table 6-1: SLT Numbering Plan

232

Primary Group

234

ACD Agent HELP

235

Ca ll F orwa rd 6 -11

238

CallingStationToneModeOption

239

Call Park - Personal

240

Call Park (System)

241

Call Pick-up Directed

241

CO Line Direct Access

243

Direct Outside Line Access

244

Pa gi ng 6-21

248

Transfer (PBX/Centrex )

250

Voice Mail Operation

251

Digital Attendant

252

Operations

252

7-4 Introduction

255

Introduction 7-5

256

7-6 Introduction

257

Call Hold

259

Retrieving a Parked Call

260

Canceling Off-Net Forwarding

260

Day/Night/Special Mode

261

Directory Dialing

261

Programming Options

263

Direct ory Dia ling 7 -13

264

Direct ory Dia ling 7 -15

266

Mess ages - Custom

269

Messages - Custom 7-19

270

Outside Call - Answer

271

Outside Call - Place

272

Release Button

272

Setting System Time and Date

273

Software Version Display

273

Speed Dial - System Storing

274

Liquid Crystal Displays

276

8-4 Introduction

279

Introduction 8-5

280

8-6 Introduction

281

Introduction 8-7

282

8-8 Introduction

283

Introduction 8-9

284

8-10 Introduction

285

Introduction 8-11

286

8-12 Introduction

287

System Configuration

288

General Description

290

Basic Key Service Unit (BKSU)

290

Peripheral Boards

292

Optional Boards

293

STARPLUS

294

Digital Station Instruments

305

Digital DSS/DLS Console

309

ICLID General

310

Functional Performance

313

Functional Performance A-5

314

Incoming Number/Name SMDR

315

Unanswered Call Management

315

Local Name Translation

315

Part Numbers

316

List of Equipment

318

B-4 List of Equipment

319

Customer Database

320

Programming

320

Programming Tables

322

C-4 Programming Tables

323

Ta ble C-1: System Parameters

323

ProgrammingTables C-5

324

C-6 Programming Tables

325

ProgrammingTables C-7

326

C-8 Programming Tables

327

ProgrammingTables C-9

328

C-10 Programming Tables

329

ProgrammingTables C-11

330

C-12 Programming Tables

331

ProgrammingTables C-13

332

C-14 Programming Tables

333

ProgrammingTables C-15

334

C-16 Programming Tables

335

ProgrammingTables C-17

336

C-18 Programming Tables

337

ProgrammingTables C-19

338

C-20 Programming Tables

339

ProgrammingTables C-21

340

C-22 Programming Tables

341

ProgrammingTables C-23

342

C-24 Programming Tables

343

ProgrammingTables C-25

344

C-26 Programming Tables

345

ProgrammingTables C-27

346

C-28 Programming Tables

347

ProgrammingTables C-29

348

C-30 Programming Tables

349

ProgrammingTables C-31

350

C-32 Programming Tables

351

ProgrammingTables C-33

352

C-34 Programming Tables

353

ProgrammingTables C-35

354

C-36 Programming Tables

355

ProgrammingTables C-37

356

C-38 Programming Tables

357

ProgrammingTables C-39

358

C-40 Programming Tables

359

ProgrammingTables C-41

360

C-42 Programming Tables

361

ProgrammingTables C-43

362

C-44 Programming Tables

363

ProgrammingTables C-45

364

C-46 Programming Tables

365

ProgrammingTables C-47

366

C-48 Programming Tables

367

ProgrammingTables C-49

368

C-50 Programming Tables

369

ProgrammingTables C-51

370

C-52 Programming Tables

371

ProgrammingTables C-53

372

C-54 Programming Tables

373

ProgrammingTables C-55

374

C-56 Programming Tables

375

ProgrammingTables C-57

376

C-58 Programming Tables

377

ProgrammingTables C-59

378

C-60 Programming Tables

379

ProgrammingTables C-61

380

C-62 Programming Tables

381

ProgrammingTables C-63

382

C-64 Programming Tables

383

ProgrammingTables C-65

384

C-66 Programming Tables

385

ProgrammingTables C-67

386

C-68 Programming Tables

387

ProgrammingTables C-69

388

C-70 Programming Tables

389

TableC-19:RouteListTable

389

ProgrammingTables C-71

390

C-72 Programming Tables

391

ProgrammingTables C-73

392

C-74 Programming Tables

393

ProgrammingTables C-75

394

C-76 Programming Tables

395

Numerics

396

March 2001 iii

398

March 2001 v

400

©2000 Vodavi Technology,Inc

402

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