Vodavi XTS-IP Technical Information download pdf (Page 258)

2-228 Remote System Monitor And Maintenance

Chapter 2 - Features and Operation

3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.

DEFAULT … Modem Answer Timer is set for 25 seconds.

Database Upload/Download

Description

Database Upload/Download provides a maintenance facility which is added to the Remote

Administration routine. This routine permits downloading of the database to a PC, when a

software change is made or when the system must be initialized and reprogrammed.

The routine facilitates the programming of a database on an in-house system which can be

downloaded to a PC, and then uploaded to a system in the field. After the system

maintenance is completed, the file saved in the PC can then be uploaded to the system.

Refer to “Database Upload/Download Routine” on page E-7 for detailed instructions.

Remote System Monitor And Maintenance

Maintenance

Description

The Remote Maintenance feature allows the Interconnects’ technical staff to review the

system configuration data and individual card slot configuration data. This can be done

on-site using a data terminal or remotely using a modem to access a remote data terminal.

When entering the system remotely via a terminal device, access to the 19.2K baud modem is

available.

Monitor

Description

The Remote Monitor feature provides remote access to the installed system for diagnostic

purposes. These capabilities benefit Service personnel enabling them to support the end

user remotely. Different levels of access, via password, allows authorized personnel to trace,

monitor, and up-load critical information directly from the XTS. This provides a more accurate

means of acquiring system information that leads to a quick resolution of problems that may

occur. This is all done without interfering with ongoing call processing or normal system

operation, and in many cases may be performed without a site visit.

Capabilities reserved for this high-level troubleshooting also include:

 Monitor Mode



Enable and Disable Event Trace



Dump Trace Buffer (Up-Load)

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