Vodavi XTS-IP Technical Information download pdf (Page 355)

Attendant Unavailable 3-15

Chapter 3 - Attendant Features and Operation

Programming Steps

1. Press FLASH and dial [10]. The following message displays:

2. Enter a valid station number on the dial pad. Entering [#] three times removes that

attendant assignment.

3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.

DEFAULT … Station 100 is assigned as the first attendant.

Attendant Unavailable

Description

The Attendant Unavailable feature lets Attendant stations have a button that places their

station in an Unavailable Mode. When the station is in the Unavailable Mode, the next

Attendant station receives dial “0” calls and recalls. This feature is based on having the three

programmed Attendant stations.

Operation

1. When the (first programmed) Attendant presses the preprogrammed UNAVAILABLE

flexible button,

-or-

Dials the Attendant Unavailable code [607] on the dial pad, the following results occur:

 The LED on the flexible button lights solid, if programmed.



Recalls and dial “0” calls now ring at the second Attendant.

 If the second Attendant places their phone in unavailable, the third Attendant

receives recalls and dial “0” calls.

2. When the first Attendant repeats the process (using Unavailable button or code [607]), the

following results occur:



The LED on the flexible button, if programmed, extinguishes.



The first Attendant resumes normal operation.

 The second and third Attendants will not receive recalls or dial “0” calls.

Conditions

»

This feature lets the programmed Attendant stations receive Attendant recalls only. No

other Attendant type functions are given to this station when the station is in the

Attendant mode.

»

If Attendant A (first programmed) is available, incoming calls and recalls are directed to

this station regardless of other Attendant stations status.

»

The special ring mode can be set so the alternate Attendant does not receive an

incoming CO ring until the main Attendant places their phone in special and unavailable

modes.

ATND STA ASSIGNMENT

100, ###, ###

1 2 ... 350 351 352 353 354 355 356 357 358 359 360 ... 625 626

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