Vodavi XTS-IP Technical Information download pdf (Page 58)

2-28 Call Forward

Chapter 2 - Features and Operation

Call Forward - Busy / No Answer

Description

The Call Forward Busy/No Answer feature allows a station the ability to forward a

combination busy/no answer calls to a designated station, an ACD or UCD group pilot

number, Voice Mail group number, or Hunt group. No answer calls forward when the

system-wide no answer timer expires. Initial CO ringing, transferred CO ringing and intercom

ringing calls can all be forwarded. Calls that ring to an idle station is call forwarded after

expiration of the No Answer Ring Timer.

Operation

To activate Busy / No Answer Call Forwarding:

1. Lift the handset or press ON/OFF button.

2. Press the FWD button or dial [640] on the dial pad.

3. DialtheCallForwardBusy/NoAnswercode[9]onthedialpad.

4. Dial the desired destination number where calls are to be forwarded. A confirmation tone

sounds.

5. Replace handset or press ON/OFF button.

To remove Busy / No Answer Call Forwarding:

1. Lift handset or press ON/OFF button.

2. Press the FWD button or dial either [640] or [662]. A confirmation tone sounds and the

FWD LED extinguishes.



SINGLE LINE TELEPHONE

The SLT operation uses the same procedures as used in Digital Telephone operation

described above, except there is no FWD button. The user must use the 640 feature code to

activate and 662 to clear.

Conditions

»

The user cancels the feature by dialing the Call Forward code or pressing the Call Forward

button again.

»

For Call Forward No Answer, the number of rings before the call is forwarded is

determined by the system-wide Call Forward No Answer timer.

»

Stations Call Forwarded/No Answer forward incoming CO calls according to the Preset

Forward Ring Timer.

»

ICM calls forwarded to a VM group receive ringback until a member of the VM group

becomes available.

»

If a station is denied Station Call Forwarding, then Off-Net Forwarding is not allowed.

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