Vodavi XTS-IP Technical Information download pdf (Page 78)

2-48 Call Transfer

Chapter 2 - Features and Operation

Ringback on Transfer

Description

The Ringback on Transfer feature provides on a system-wide basis music on hold or ringback

tone to the CO caller when CO calls are transferred. Callers currently hear music.

Programming Steps

1. Press the RINGBACK ON TRANSFER flexible button (FLASH 06, Button #11).The

following message displays:

2. Enter a 0 or 1 on the dial pad to enable/disable the use of this feature.

[0] = Disabled (Music)

[1] = Enabled (Ringback Tone)

3. Press HOLD to save the entry. A confirmation tone sounds.

DEFAULT … Ringback on Transfer is disabled.

Unanswered CO Call Transfer

Description

The Unanswered CO Call Transfer feature provides station users the ability to transfer an

incoming CO call that is currently ringing at their station without answering it

.OnlyIncoming

and Transferred calls can be forced. Calls may be forwarded to any available station, ACD/

UCD group, or VM Group.

A destination station must have a direct appearance for that CO Line or Loop button and not

in DND, or an error tone is presented to the originator and the call continues to ring their

station. If the station is busy, the current call must be placed on hold, the ringing transfer

initiated, and then the station can return to their original call. This feature is unavailable to

Single Line Telephone users.

Operation

When an incoming call rings an idle station:

1. Press the preprogrammed UNANSWERED CO XSFR flexible button,

-or-

Dial the Unanswered CO Call Transfer code [639] on the dial pad.

2. Press a DSS, Group button, or dial the station number or group number. Call is

automatically transferred to that destination.

When an incoming or transferred call rings a busy station:

1. Place the current call on hold.

2. Press the preprogrammed INC CO XSFR flexible button,

-or-

Dial the Incoming CO call transfer code [639] on the dial pad.

RINGBACK ON XFER 0-1

DISABLED

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