Vodavi XTS-IP Technical Information download pdf (Page 409)

Uniform Call Distribution 4-43

Chapter 4 - Call Distribution - ACD/UCD

Programming Steps

If Recorded Announcement (RAN) devices are installed to operate with UCD, these tables

must be programmed.

1. Press FLASH and dial [62]. The following message displays:

The top left button in the flexible button field is lit for programming UCD RAN

Announcement Table #1.

2. To change to another UCD RAN Announcement Table, press FLASH 62 andaflexible

button 2-8 for Tables 2-8 respectively.

To program a Table for a CO Line port:

1. Press the TABLE X flexible button (1-8).

2. Dial [1] for CO Port Interface.

3. Dial [001-XXX] (XXX = maximum CO lines in your system) for CO Lines used.

4. Enter message duration (000-300 seconds).

5. Press HOLD to save the entry. A confirmation tone sounds and the display updates.

To program a Table for an SLT port:

1. Press the TABLE X flexible button (1-8).

2. Dial [2] for SLT Port Interface.

3. Dial [100-XXX] (XXX = maximum stations in your system) for SLT stations used.

4. Enter message duration (000-300 seconds).

5. Press HOLD to save the entry. A confirmation tone sounds and the display updates.

To program a Table for a RAN Hunt Group port:

1. Press the TABLE X flexible button (1-8).

2. Dial [3] for RAN Hunt Group.

3. Dial [458-461] for RAN Hunt Group used.

4. Enter message duration (000-300 seconds).

5. Press HOLD to save the entry. A confirmation tone sounds and the display updates.

DVM software version must be 2.90B or greater to have RAN functionality.

No Message Duration for type [4] entries is required.

ANNOUNCEMENT TABLE 1

TYPE # INDX ### TIME ###

ANNOUNCEMENT

TABLE 1

ANNOUNCEMENT

TABLE 2

ANNOUNCEMENT

TABLE 3

ANNOUNCEMENT

TABLE 4

✺

1Q

✺

2W

✺

3E

✺

4R

ANNOUNCEMENT

TABLE 5

ANNOUNCEMENT

TABLE 6

ANNOUNCEMENT

TABLE 7

ANNOUNCEMENT

TABLE 8

✺

5T

✺

6Y

✺

7U

✺

8I

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