Vodavi XTS-IP Technical Information download pdf (Page 76)

2-46 Call Transfer

Chapter 2 - Features and Operation

Group Call Pickup

Description

A station user can pickup a call to any unattended station within the same pickup group.

Operation

To create a Pickup Button:

1. Press [SPEED] + [SPEED].

2. Press the desired flexible button.

3. Dial #0.

To use Group Call Pickup:

1. Lift handset or press ON/OFF button.

2. Dial [#0] on the dial pad,

-or-

Press preprogrammed PICKUP button to connect to calling party.



SINGLE LINE TELEPHONE

To use Group Call Pickup:

1. Lift the handset.

2. Dial [#0]. You will be connected to the incoming intercom or outside line call.

Conditions

»

User must have access to the specific outside line or LOOP button to do a Group Call

Pickup.

Call Transfer

Description

An outside CO line call can be transferred from one keyset to another within the system. The

transfer can be screened (announced) or unscreened to an idle or busy station, ACD or UCD

Group, or Hunt Group. The line being transferred rings on the keyset and provides Exclusive

Hold flashing indication to the receiving party's keyset. Any number of attempts can be made

to locate someone by calling different keysets without losing the call.

The Direct Transfer Mode allows transferring of an outside CO line directly to the key station

handset, if enabled in programming (refer to “Direct Transfer Mode” on page 2-115).

A system-wide database parameter can select music on hold or ringback tone to the CO caller

when CO calls are transferred in the system.

Operation

To activate a Screened Transfer, (while connected to an outside line):

1. Press DSS button where to transfer call (if programmed on your telephone) or press

TRANS button and dial the station number.

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