Vodavi XTS-IP Technical Information Page 1

STARPLUSTM TriadTechnical ManualIssue 1 - October, 2001 Part Number: 3050-00

vi Contents10-Digit Number Plan ...2

2-70 CO Line - IdentificationChapter 2 - Features and Operation4. Press the CO LINE GROUP flexible button (FLASH 40, Page A, Button #8).5. Enter a val

CO Line - Identification 2-71Chapter 2 - Features and OperationProgramming StepsEach CO line can be programmed to have a name associated to it in data

2-72 CO Line - Incoming Ringing AssignmentChapter 2 - Features and OperationCO Line - Incoming Ringing AssignmentDescriptionEach CO line may be progra

CO Line - Incoming Ringing Assignment 2-73Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the displa

2-74 CO Line - Incoming Ringing AssignmentChapter 2 - Features and OperationTo delete multiple stations:Enter: DDD0 HOLD DDD0 HOLD...etc.(Example: 108

CO Line - Incoming Ringing Assignment 2-75Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the displa

2-76 CO Line - Incoming Ringing AssignmentChapter 2 - Features and Operation2. Enter a valid number for the range of lines being programmed. If only o

CO Line - Incoming Ringing Assignment 2-77Chapter 2 - Features and OperationGuard TimerDescriptionThe outgoing Guard Timer is used to set the length o

2-78 CO Line - Incoming Ringing AssignmentChapter 2 - Features and OperationTransmit VolumeDescriptionUp to ten volume levels are available for each C

CO Line Loop and Pool Buttons 2-79Chapter 2 - Features and OperationCO Line Loop and Pool ButtonsDescriptionA station not having a direct appearance f

Contents viiNight Class of Service (COS) ... 2-

2-80 CO Line Loop and Pool ButtonsChapter 2 - Features and Operation4. Press the CO LOOP POOL flexible button (FLASH 50, Page A, Button #17). The foll

CO Line - Loop Supervision 2-81Chapter 2 - Features and OperationCO Line - Loop SupervisionDescriptionThe XTS can be programmed to monitor CO lines wh

2-82 CO Line - QueueChapter 2 - Features and OperationCO Line - QueueDescriptionWhen all outside lines in a group are busy, stations can be placed in

CO Line - Queue 2-83Chapter 2 - Features and Operation6. Press HOLD to save the entry. A confirmation tone sounds.DEFAULT … CO Line Queuing is enabled

2-84 CO Line - Ringing OptionsChapter 2 - Features and OperationCO Line - Ringing OptionsDescriptionWhen a CO call rings at a busy station, the call r

CO Line - Ringing Options 2-85Chapter 2 - Features and OperationTransfer CO RingingDescriptionThe Transfer CO Ringing flash rate is the rate at which

2-86 CO Line - Ringing OptionsChapter 2 - Features and OperationQueued CO Ringing Flash RateDescriptionThe Queued CO Ringing flash rate is the rate at

CO Line - Ringing Options 2-87Chapter 2 - Features and OperationCO DirectionDescriptionCO Lines can be programmed on a per CO Line basis for the type

2-88 CO Port ParametersChapter 2 - Features and Operation5. Enter a valid number (0-3) on the dial pad which corresponds to the desired CO type:[0] =

CO Port Parameters 2-89Chapter 2 - Features and OperationPrintCOPortParametersandFeatureCodesDescriptionThe Print CO Port Parameters and Feature Codes

viii ContentsSoftware Identification (MPB) ...

2-90 CO Ring Detect TimerChapter 2 - Features and OperationCO Ring Detect TimerDescriptionThe CO Ring Detect Timer controls the time necessary to dete

Conference 2-91Chapter 2 - Features and OperationConference Enable/DisableDescriptionThe Conference Enable/Disable feature allows administering of the

2-92 ConferenceChapter 2 - Features and OperationConference / DISA TimerDescriptionThe Conference/DISA Timer determines the time an unsupervised confe

Conference 2-93Chapter 2 - Features and Operation5. If the next conference party is an outside line and a busy or wrong number isencountered, press on

2-94 Cordless Key Telephone Unit Feature ButtonChapter 2 - Features and OperationTo set up a Conference with Personal Park:1. While connected to an ou

Database Administration 2-95Chapter 2 - Features and Operation5. Press the CORDLESS KEY flexible button (Flash 50, Page B, Button #17) to assign theFE

2-96 Database AdministrationChapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flex

Database Printout (Dump) 2-97Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.DEF

2-98 Dial Pulse SendingChapter 2 - Features and OperationDial Pulse SendingDescriptionEach CO interface circuit for outside lines can be programmed to

Direct Inward Dialing 2-99Chapter 2 - Features and OperationProgramming Steps1. Press the PULSE DIAL I/D TIMER flexible button (FLASH 02, Button #5).

Contents ixClear Alarm ...

2-100 Direct Inward DialingChapter 2 - Features and OperationWhen entering DID Table programming, buttons on a digital phone are defined as shown:By d

Direct Inward Dialing 2-101Chapter 2 - Features and OperationRoute 000 in the ICLID Ringing Assignment Table is used as the intercept route. Calls ton

2-102 Direct Inward DialingChapter 2 - Features and OperationTo change to a different DID Route Number:1. Press either the UP Button (FLASH 44, Button

Direct Inward Dialing 2-103Chapter 2 - Features and OperationName Assigned to DID NumberProgramming Steps1. Press the NAME flexible button (FLASH 44,

2-104 Direct Inward DialingChapter 2 - Features and OperationDID/ICLID Ringing AssignmentsDescriptionICLID Ringing Assignments let you change the ring

Direct Inward Dialing 2-105Chapter 2 - Features and Operation3. Enter a valid Destination (XXX) and Ring type (Y) followed by HOLD. A confirmation ton

2-106 Direct Inward DialingChapter 2 - Features and OperationRing assignments are continuous and display in order of the destination number from020-55

Direct Inward Dialing 2-107Chapter 2 - Features and OperationDID Incoming SignalingDescriptionThe DID Incoming Signal option allows the installer to d

2-108 Direct Inward DialingChapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flexi

Direct Inward Dialing 2-109Chapter 2 - Features and Operation3. Press Button #21 to select Page C. The display updates. The following message displays

x ContentsVoice Mail In-Band Signaling ... 2-306V

2-110 Direct Inward System Access (DISA)Chapter 2 - Features and OperationPrint DID-TIE ParametersDescriptionThe Print DID-TIE command dumps the entir

Direct Inward System Access (DISA) 2-111Chapter 2 - Features and OperationDISA callers may dial any station directly without going through the Attenda

2-112 Direct Inward System Access (DISA)Chapter 2 - Features and Operation2. Enter a valid number for the range of lines being programmed. If only one

Direct Inward System Access (DISA) 2-113Chapter 2 - Features and OperationDISA CO-to-CODescriptionThe DISA CO-to-CO (or Conference) option on the CO l

2-114 Direct Station Selection / Busy Lamp FieldChapter 2 - Features and Operation5. Enter a 0 or 1 on the dial pad to enable/disable this feature.[0]

Direct Transfer Mode 2-115Chapter 2 - Features and OperationDirect Transfer ModeDescriptionAn outside CO line can be transferred from one keyset to an

2-116 Directory DialChapter 2 - Features and OperationDirectory Dial also includes the following functions:The Directory Dial list may be programmed

Directory Dial 2-117Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.To scroll th

2-118 Directory DialChapter 2 - Features and OperationFor example, by last name and by first name, pointed to a station number and a speeddial bin (ho

Directory Dial 2-119Chapter 2 - Features and Operation3. Dial [✳] to scroll up (next entry) through the list,-or-Dial [#] to scroll down (previous ent

Contents xiAgent Recall ...

2-120 Directory DialChapter 2 - Features and OperationInitialize Directory Dial Table ParametersDescriptionThe Directory Dial Table Parameters may be

Directory Dial 2-121Chapter 2 - Features and OperationThis is an example of the Directory Dial Table database printout.Programming Steps1. Press the D

2-122 Directory DialChapter 2 - Features and Operation2. To print the Directory Dialing Table parameters, press the HOLD button. The followingmessage

Distinctive Ringing 2-123Chapter 2 - Features and OperationConditions»The system dials the station that matches the dialed name when a unique match is

2-124 Distinctive RingingChapter 2 - Features and Operation5. Press the RING TONE flexible button (FLASH 40, Page B, Button #9). The followingmessage

Distinctive Ringing 2-125Chapter 2 - Features and OperationRing Tone - Station (User Selectable)DescriptionThe ring tone signal that notifies stations

2-126 Do Not DisturbChapter 2 - Features and Operation»The tone selected provides TONE ringing normal or muted to the station whenever thestation is c

Do Not Disturb 2-127Chapter 2 - Features and Operation2. Enter the range of station numbers to be programmed. If only one station is beingprogrammed,

2-128 Do Not DisturbChapter 2 - Features and OperationTo remove Do Not Disturb:1. Lift the handset.2. Dial [631] or [662].3. Replace the handset.Condi

Executive Override 2-129Chapter 2 - Features and OperationDo Not Disturb - DSS / BLF Flash RateDescriptionTheDoNotDisturbDSS/BLFflashrateistherateatwh

xii ContentsRecorded Announcements ...4-42Reco

2-130 Executive OverrideChapter 2 - Features and OperationA separate condition has been added to this feature which allows or disallow an Executive to

Executive Override 2-131Chapter 2 - Features and OperationDEFAULT … Executive Override is disabled for all stations.OperationTo use Executive Override

2-132 Executive OverrideChapter 2 - Features and OperationProgramming Steps1. Press the EXECUTIVE OVERRIDE BLOCK flexible button (FLASH 50, Page A, Bu

Executive Override 2-133Chapter 2 - Features and OperationBarge-In Warn ToneDescriptionWhen the Barge-in Warn Tone feature is enabled, it produces a t

2-134 Executive / Secretary PairsChapter 2 - Features and OperationExecutive / Secretary PairsDescriptionThere are four Executive/Secretary pairs avai

External Day Ring 2-135Chapter 2 - Features and OperationExternal Day RingDescriptionThe system can be programmed so CO lines marked for UDA provides

2-136 Fixed Station/Port NumberChapter 2 - Features and OperationFixed Station/Port NumberDescriptionWhen a station dials the feature code 611 on a di

Flexible Button Assignment 2-137Chapter 2 - Features and OperationFlexible Button AssignmentDescriptionIf you have buttons on your telephone, you may

2-138 Flexible Button AssignmentChapter 2 - Features and OperationA CO line can be assigned a number between 001 and the maximum number of CO linesin

Flexible Button Assignment 2-139Chapter 2 - Features and OperationTo assign a Feature Button (admin programmable):Enter [BB], [4], [XXX], [HOLD]This f

Contents xiiiLCR Call Progress ...

2-140 Flexible Button AssignmentChapter 2 - Features and Operation12-BUTTON DEFAULT8-BUTTON DEFAULTProgramming Steps1. Press FLASH and dial [50]. Flex

Flexible Button Assignment 2-141Chapter 2 - Features and Operation6. Enter a valid button number [01-24] to program followed by the desired button fun

2-142 Flexible NumberingChapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flexible

Flexible Numbering 2-143Chapter 2 - Features and OperationProgramming StepsPress FLASH and dial [52]. The following message displays:To select a Fixed

2-144 Group ListeningChapter 2 - Features and Operation»The Discovery ACD event trace source and destination fields will be 4 digits. Stationnumbers l

Headset Mode 2-145Chapter 2 - Features and OperationOperationTo activate Group Listening while conversing on the handset:Press the ON/OFF button. Both

2-146 Hold - ExclusiveChapter 2 - Features and OperationTo activate Headset Mode:Dial [634] on the dial pad,-or-Press preprogrammed HEADSET MODE butto

Hold - Exclusive 2-147Chapter 2 - Features and OperationProgramming Steps1. Press the EXCLUSIVE HOLD flexible button (FLASH 07, Button #12). The follo

2-148 Hold - PreferenceChapter 2 - Features and OperationHold - PreferenceDescriptionThe Hold Preference feature allows either System or Exclusive hol

Hot Keypad 2-149Chapter 2 - Features and OperationDEFAULT … System Hold flash rate is set for a Red 60 ipm Double Wink (04).System Hold Recall TimerDe

xiv ContentsTechnical Data ...

2-150 Hunt GroupsChapter 2 - Features and OperationHunt GroupsDescriptionThe system can be programmed for up to 12 Hunt Groups. Each Hunt Group can co

Hunt Groups 2-151Chapter 2 - Features and OperationCalls directly to stations (by calling the extension number) within the hunt group do not huntbut r

2-152 Hunt GroupsChapter 2 - Features and OperationProgramming Steps1. Press the HUNT GROUPS flexible button (FLASH 80, Button #10). The following mes

Idle Speaker Mode 2-153Chapter 2 - Features and OperationIdle Speaker ModeDescriptionThe Idle Speaker Mode feature allows you to select whether the fi

2-154 IntercomChapter 2 - Features and OperationThis feature can be programmed on any key station or DSS Console with an available flexiblebutton. If

Intercom 2-155Chapter 2 - Features and Operation»This feature can be programmed on any key station or DSS Console with an availableflexible button. If

2-156 IntercomChapter 2 - Features and OperationIn the H mode (No LED), you hear three bursts of tone and an announcement.Replyhandsfreeorliftthehands

Intercom 2-157Chapter 2 - Features and OperationProgramming Steps1. Press the ICM HOLD BTN flexible button (FLASH 07, Button #19).2. Enter a valid num

2-158 Inter-Digit Time-OutChapter 2 - Features and OperationInter-Digit Time-OutThe Inter-Digit Time-Out feature allows programming of the inter-digit

ISDN 2-159Chapter 2 - Features and OperationVodavi has successfully integrated its BRI ISDN with the Lucent 5 ESS and DMS 100Central Office and its P

Figures xvFiguresDigital Key Telephone ...

2-160 ISDNChapter 2 - Features and OperationProgramming Steps1. Press FLASH 40, Page A, Button #16 to enable or disable extended key telephoneservice.

ISDN 2-161Chapter 2 - Features and OperationProgramming Steps1. Press FLASH and dial [40]. The following message displays:2. Enter a valid number for

2-162 ISDNChapter 2 - Features and OperationSPIDDescriptionWhen you order an ISDN line, your phone company will give you a Service Provider Identifier

ISDN Programming - Page A 2-163Chapter 2 - Features and OperationISDN Programming - Page ADescriptionThis section describes the procedures and steps n

2-164 ISDN Programming - Page AChapter 2 - Features and OperationBasic Rate Interface (BRI) CO TypeDescriptionChanges to BRI CO Type area are not poss

ISDN Programming - Page A 2-165Chapter 2 - Features and OperationDEFAULT … NI2 is the PRI CO type.FramingDescriptionFraming options include T1, ESF, a

2-166 ISDN Programming - Page AChapter 2 - Features and OperationPowerDo not change the Power setting unless advised to do so by Technical Support.Pro

ISDN Programming - Page A 2-167Chapter 2 - Features and Operation2. Enter a valid number (000-127) on the dial pad.3. Press the HOLD button. A confirm

2-168 ISDN Programming - Page AChapter 2 - Features and Operation7/8 Digit Number PlanDescriptionThe 7/8 Digit Number Plan is the specific plan that a

ISDN Programming - Page A 2-169Chapter 2 - Features and OperationDEFAULT … Calling Number is enabled.LoopbackDescriptionDo not change the Loopback set

Regulatory Information (U.S.A.)The Federal Communications Commission (FCC)established rules to allow the direct connection of theXTS to a telephone ne

xvi FiguresAll Systems have TELCO T1 Connection ...

2-170 ISDN Programming - Page BChapter 2 - Features and Operation11-Digit Number PlanDescriptionThe 11 Digit Number Plan is the specific plan that a p

ISDN Programming - Page B 2-171Chapter 2 - Features and OperationProgramming Steps1. Press FLASH and dial [45]. The following message displays:2. Ente

2-172 ISDN Programming - Page BChapter 2 - Features and OperationMaximum Number RetransmissionDescriptionThe Maximum Number of Retransmissions of a fr

ISDN Programming - Page B 2-173Chapter 2 - Features and OperationMaximum TEI RequestDescriptionThis feature is reserved for future use.Programming Ste

2-174 ISDN Programming - Page BChapter 2 - Features and OperationDEFAULT … T200 setting is 1 second.Minimum TEI ID Check MessageDescriptionThe Minimum

ISDN Programming - Page B 2-175Chapter 2 - Features and OperationProgramming Steps1. Press the MSG EXCHANGE TIMER flexible button (FLASH45,PageB,Butto

2-176 ISDN Programming - Page BChapter 2 - Features and OperationSet-Up TimerDescriptionThe Set-up Timer setting establishes the response time to setu

ISDN Programming - Page B 2-177Chapter 2 - Features and OperationRelease RequestDescriptionDo not change the Release Request setting unless advised to

2-178 ISDN Programming - Page BChapter 2 - Features and OperationConnect RequestDescriptionDo not change the Connect Request Timer setting unless advi

ISDN Programming - Page B 2-179Chapter 2 - Features and OperationInitialize ISDN/VoIP ParametersDescriptionThe ISDN/VoIP Parameters may be initialized

Ta b l e s xviiTablesDigital Key Telephone Buttons ...

2-180 ISDN Programming - Page BChapter 2 - Features and OperationProgramming Steps1. Press the ISDN/VOIP flexible button (FLASH 80, Button #15). The f

ISDN Programming - Page B 2-181Chapter 2 - Features and OperationPrint ISDN/VoIP ParametersDescriptionThe Print ISDN / VOIP command dumps the entire d

2-182 Keyset ModeChapter 2 - Features and OperationProgramming Steps1. Press the ISDN / VOIP flexible button (FLASH 85, Button #16). The following mes

Keyset Mode 2-183Chapter 2 - Features and OperationProgramming Steps1. Press FLASH and dial [50]. Flexible button #24 (New Range) is lit and the follo

2-184 Last Number RedialChapter 2 - Features and OperationOperationAt an idle station:1. Dial the Keyset Mode code [648] on the dial pad,-or-Press pre

LCD 2-185Chapter 2 - Features and OperationIf that line is busy, the system automatically selects another line from the same groupand redials the num

2-186 LCDChapter 2 - Features and OperationThis table shows LCD displays based on the function performed.Table 2-16: Liquid Crystal Displays (LCD)Func

LCD 2-187Chapter 2 - Features and OperationInternal PageExternal Zone Page and External AllCall PageAll Call PageMeet Me PageStation Call Forward(orig

2-188 LCDChapter 2 - Features and OperationStation BusyCall Forward(originating station)Forwarded Call(name in display)ForwardedIntercom CallStation F

LCD 2-189Chapter 2 - Features and OperationDo Not DisturbCall BackOutside Line TransferMessage WaitingReplytoaMessageWaitingProgrammed Flash Command (

Ta b l e s xviiiNetworking Tables - Example 2 ...

2-190 LCDChapter 2 - Features and OperationCO Line QueuingHunt GroupsACD* or UCD GroupsRingingCOLinesDisplay SecurityStation Forwarding Off-NetCall to

LCD 2-191Chapter 2 - Features and OperationUnavailable Mode (Agent Station)ACD* or UCDStation Call to Voice Mail Group PilotNumberDial By NameOff-Hook

2-192 Least Cost RoutingChapter 2 - Features and OperationLeastCostRoutingFor information about Least Cost Routing (LCR), refer to Appendix B, “Least

Message Wait 2-193Chapter 2 - Features and OperationMessage WaitDescriptionStations that are busy, unattended, or in DND can be left a message indicat

2-194 Message Waiting Reminder ToneChapter 2 - Features and OperationMessage Waiting Reminder ToneDescriptionThe Message Wait Reminder Timer determine

Music-On-Hold 2-195Chapter 2 - Features and OperationA maximum of 8 channels are available for use on the system. By default, no channels areassigned.

2-196 Music-On-HoldChapter 2 - Features and OperationProgramming Steps1. Press MUSIC-ON-HOLD flexible button (FLASH 05, Button #12). Feature toggles o

Mute Key 2-197Chapter 2 - Features and Operation5. Press the MUSIC-ON-HOLD flexible button (FLASH40,PageB,Button#8). The followingmessage displays:6.

2-198 Name In DisplayChapter 2 - Features and OperationName In DisplayDescriptionTheNameinDisplayfeatureallowseveryextension(electronic/digital/SLT)th

Name In Display 2-199Chapter 2 - Features and OperationName / Number Display At IdleThe Name/Number Display feature allows the programmed seven-digit

1IntroductionThis manual provides the information necessary to operate and maintain the XTSSystem. The described features are based on the current sof

2-200 Name / Number Translation TableChapter 2 - Features and OperationName / Number Translation TableDescriptionAn administrable table in the KSU pro

Networking Tables 2-201Chapter 2 - Features and OperationTo program a phone number into the translation table:1. Press the PHONE NUMBER flexible butto

2-202 Night ServiceChapter 2 - Features and OperationNight ServiceDescriptionThe XTS can be programmed so it is automatically placed into and out of n

Night Service 2-203Chapter 2 - Features and OperationThe default times for automatic night mode are:Monday to Friday 08:00 17:00 (Daytime operation 8

2-204 Off-Hook SignalingChapter 2 - Features and OperationManual OperationThe Attendant(s) can control the use of Night Mode manually by pressing the

Off-Hook Voice Over 2-205Chapter 2 - Features and OperationThe system defaults this option to muted ringing. CO calls may also be camped-on to a busys

2-206 Off-Hook Voice OverChapter 2 - Features and Operation4. Press the OHVO flexible button (FLASH50,PageA,Button#9). The following messagedisplays:5

Off-Hook Voice Over 2-207Chapter 2 - Features and OperationThe OHVO receiving station may press a preprogrammed Message button to respond to thevoice

2-208 Outside CallsChapter 2 - Features and Operation»If the receiving station is on-hook in speakerphone mode and a calling station initiatesOHVO, th

Paging 2-209Chapter 2 - Features and OperationThere are three External Paging Zones available. External paging requires a three-digit dialingcode and

1-2 General DescriptionChapter 1 - IntroductionGeneral DescriptionAllows Flexibility and Software ControlThe XTS Digital Key Telephone System is a ful

2-210 PagingChapter 2 - Features and Operation3. Speak in normal tone of voice to deliver message.4. Replace handset to terminate the page announcemen

Paging 2-211Chapter 2 - Features and OperationPaging - Meet MeDescriptionUsers may answer a page call from any phone in the system by dialing [770]. T

2-212 PagingChapter 2 - Features and OperationPage Warning ToneDescriptionThe Page Warning Tone determines whether a page warning tone sounds over the

Pause Timer 2-213Chapter 2 - Features and Operation5. Press the PAGE ZONE flexible button (FLASH 50, Page B, Button #6). The followingmessage displays

2-214 Personal MessagesChapter 2 - Features and OperationPersonal MessagesDescriptionThere are various types of personal messages that a station user

Personal Messages 2-215Chapter 2 - Features and OperationOperationTo select a custom message:1. Dial [633] on the dial pad,-or-Press a preprogrammed P

2-216 Personal MessagesChapter 2 - Features and OperationDate and Time Entry MessagesDescriptionStation users can activate certain messages that let u

Personal Messages 2-217Chapter 2 - Features and OperationTo cancel the message:1. Either dial the Personal Messages code [633] + [00], dial [662], or

2-218 Personal MessagesChapter 2 - Features and OperationConditions»The telephone receiving the message must be a display telephone.»When a message di

Preferred Line Answer 2-219Chapter 2 - Features and OperationPreferred Line AnswerA station with Preferred Line Answer can answer any assigned outside

General Description 1-3Chapter 1 - IntroductionSystem FeaturesThis page displays a condensed list of the extensive features available in the XTS Syste

2-220 Privacy ReleaseChapter 2 - Features and OperationPrivacy ReleaseDescriptionPrivacy is insured on all communications in the system. If desired, t

Privacy Release 2-221Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flexible bu

2-222 Privacy ReleaseChapter 2 - Features and OperationPer Station OptionDescriptionThe system provides privacy on all communications in the system wh

Private Line 2-223Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flexible butto

2-224 RecallChapter 2 - Features and OperationRecallAnswering a RecallDescriptionWhen an outside line remains on hold for an extended period of time,

Repeat Redial 2-225Chapter 2 - Features and OperationRepeat RedialDescriptionThe Repeat Redial feature allows a digital key station to press a flexibl

2-226 Relay ProgrammingChapter 2 - Features and OperationTo activate a redial:Press the preprogrammed REDIAL flexible button,-or-Press the ON/OFF butt

Remote Administration 2-227Chapter 2 - Features and Operation2. Press the button that corresponds to the desired relay. That button lights. Enter one

2-228 Remote System Monitor And MaintenanceChapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the displ

Ring Down/Hot Line/Off-Hook Preference 2-229Chapter 2 - Features and OperationRing Down/Hot Line/Off-Hook PreferenceDescriptionThe Off-Hook Preference

1-4 General DescriptionChapter 1 - IntroductionDigital Keyset TelephonesEach XTS System provides all the keys, indicators, and features described.Hand

2-230 Ring Down/Hot Line/Off-Hook PreferenceChapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the disp

Ring Down/Hot Line/Off-Hook Preference 2-231Chapter 2 - Features and OperationOff-Hook Preference Programming (Via a Station)If your phone is programm

2-232 Save Number Redial (SNR)Chapter 2 - Features and OperationSave Number Redial (SNR)DescriptionAny number dialed on an outside line can be saved p

Single Line Telephone 2-233Chapter 2 - Features and OperationSingle Line TelephoneCompatibilityDescriptionThe XTS supports industry standard 2500-type

2-234 Single Line TelephoneChapter 2 - Features and OperationProgramming Steps1. Press the SLT HOOK FLASH TIMER flexible button (FLASH 01, Button #14)

Software Identification (MPB) 2-235Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updat

2-236 SpeakerphoneChapter 2 - Features and OperationSpeakerphoneBoth Enhanced and Executive Digital Telephones are equipped with a speakerphone.Speake

Speakerphone 2-237Chapter 2 - Features and Operation6. Enter a valid number (0-4) on the dial pad to identify the speakerphone operation.[0]= Works as

2-238 Speed DialChapter 2 - Features and OperationSpeed DialStation Speed Dial NumbersDescriptionA keyset user can associate up to 20 frequently diale

Speed Dial 2-239Chapter 2 - Features and OperationToeraseanexistingspeedbin:1. Press the SPEED button twice.2. Dial the speed bin location.3. Press th

General Description 1-5Chapter 1 - IntroductionExecutive 12-Button SpeakerphoneThe Executive 12-button Digital Telephone has 12flexible buttons with d

2-240 Speed DialChapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flexible button

Speed Dial 2-241Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flexible button

2-242 Speed DialChapter 2 - Features and OperationPrint System Speed NumbersDescriptionThe System Speed Numbers command dumps the entire database as a

Station Attributes 2-243Chapter 2 - Features and OperationStation AttributesInitialize Station AttributesDescriptionThe Station Parameters may be init

2-244 Station AttributesChapter 2 - Features and OperationProgramming Steps1. Press the STATION ATTRIBUTES flexible button (FLASH 80, Button #3). The

Station Attributes 2-245Chapter 2 - Features and OperationPrint Station AttributesDescriptionThe Print Station Attributes command dumps the entire dat

2-246 Station IdentificationChapter 2 - Features and OperationProgramming Steps1. Press the STATION ATTRIBUTES flexible button (FLASH 85, Button #3).

Station Identification 2-247Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flex

2-248 Station Message Detail RecordingChapter 2 - Features and OperationProgramming Steps1. PresstheSTATIONIDLOCKflexiblebutton(FLASH 06, Button #8).

Station Message Detail Recording 2-249Chapter 2 - Features and OperationFigure 2-19: SMDR Printout80 character format - Outbound Call to a Dialed Numb

1-6 General DescriptionChapter 1 - IntroductionDSS ConsoleWhentheDSSConsoleisadded,48additional buttons can be used tosupport an attendant or answerin

2-250 Station Message Detail RecordingChapter 2 - Features and OperationThe XTS system can provide SMDR output to the optional RS-232C connectors on t

Station Message Detail Recording 2-251Chapter 2 - Features and OperationLong Distance / All CallsDescriptionThe system can be set to record all outgoi

2-252 Station Message Detail RecordingChapter 2 - Features and OperationSMDR Port AssignmentsDescriptionPORT #1-- RS-232C port labeled SCMI on the MPB

Station Relocation 2-253Chapter 2 - Features and OperationStation RelocationDescriptionThe Station Relocation Feature lets a user unplug their station

2-254 System ParametersChapter 2 - Features and OperationSystem ParametersInitialize System ParametersDescriptionSystem Parameters may be initialized

System Parameters 2-255Chapter 2 - Features and OperationFLASH 05 SYSTEM FEATURES 11 Attendant Override Disabled2 Hold Preference System3 External Nig

2-256 System ParametersChapter 2 - Features and OperationFLASH 07 FLASH RATES1 Incoming CO Line Ringing Red 480 ipm flutter2 Incoming Intercom Ringing

System Parameters 2-257Chapter 2 - Features and OperationProgramming Steps1. Press the SYSTEM PARAMETERS flexible button (FLASH 80, Button #1). The fo

2-258 System ParametersChapter 2 - Features and OperationPrint System ParametersDescriptionThe currently stored customer database can be printed or up

System Parameters 2-259Chapter 2 - Features and OperationMUSIC CHANNEL[3..8] CABINET SLOT TYPECO - ## #### ## ## ## ------- ---- ----0 0 DT24ATTENDANT

General Description 1-7Chapter 1 - IntroductionTable 1-1: Digital Key Telephone ButtonsNUMBER FEATURE BUTTON FUNCTION1Display(Executive Models only)Di

2-260 System ResetChapter 2 - Features and OperationProgramming Steps1. Press the SYSTEM PARAMETERS flexible button (FLASH 85, Button #1). The followi

T-1 Tr un k i n g 2-261Chapter 2 - Features and OperationT-1 Signaling TypeDescriptionThe T-1 trunk card provides the XTS Digital Systems with the abi

2-262 T-1 Tr un k i n gChapter 2 - Features and Operation6. Enter a valid number (0-7) on the dial pad that corresponds to one of the following types:

T-1 Tr un k i n g 2-263Chapter 2 - Features and Operation2. Enter a 0 or 1 on the dial pad to enable/disable this feature.[0] = Disabled[1] = Enabled3

2-264 T-1 Tr un k i n gChapter 2 - Features and Operation2. Enter a valid number for the range of lines being programmed. If only one line is beingpro

T-1 Tr un k i n g 2-265Chapter 2 - Features and Operation3. Press the HOLD button to save the entry. A confirmation tone sounds and the displayupdates

2-266 T-1/ISDN Alarm ProgrammingChapter 2 - Features and Operation3. Press the HOLD button to save the entry. A confirmation tone sounds and the displ

T-1/ISDN Alarm Programming 2-267Chapter 2 - Features and OperationOnce the desired alarm is selected, the following conditions can be programmed:Butt

2-268 T-1/ISDN Alarm ProgrammingChapter 2 - Features and OperationProgramming Steps1. Press the BLUE ALARM flexible button (FLASH 47, Button #2).Butto

T-1/ISDN Alarm Programming 2-269Chapter 2 - Features and OperationRed AlarmDescriptionThe Red Alarm is declared by the T-1 Trunk card when a loss of s

STARPLUSTMTriadXTSDigital Key Telephone SystemSystem Programming & Operation

» » » » » » » NOTES » » » » » » »

2-270 T-1/ISDN Alarm ProgrammingChapter 2 - Features and OperationFrame Slip AlarmDescriptionWhen a Frame Slip or change in frame alignment is detecte

T-1/ISDN Alarm Programming 2-271Chapter 2 - Features and OperationClear AlarmDescriptionThe Clear Alarm option allows the alarm condition reported to

2-272 T-1/ISDN Alarm ProgrammingChapter 2 - Features and OperationMajor AlarmDescriptionIf the error counter for an Alarm Code reaches the number prog

Text Messaging (Silent Response) 2-273Chapter 2 - Features and OperationAttendant Display - T-1 AlarmsDescriptionThe Attendant Display option determin

2-274 Text Messaging (Silent Response)Chapter 2 - Features and OperationOperationWhile receiving a Camp On, or OHVO call:The called party may press a

Toll Restriction 2-275Chapter 2 - Features and Operation»When silent messaging is used to respond to a call, the existing call of the called station i

2-276 Toll RestrictionChapter 2 - Features and OperationThe Station COS interacts with CO Line COS assignments to provide several different types ofdi

Toll Restriction 2-277Chapter 2 - Features and OperationA special Do Not Care character (D) may be entered to allow or deny any digit dialed inthat di

2-278 Toll RestrictionChapter 2 - Features and OperationEntering Toll TableDescriptionAlltolltableshavebeenconvenientlyplacedunderoneprogramcodetoallo

Toll Restriction 2-279Chapter 2 - Features and Operation3. To program Special Tables 1-3, it is necessary to associate an area code to the table. This

2Features and OperationDetailed descriptions of the System and Station features are presented in alphabeticalorder. An abbreviated feature index, that

2-280 Toll RestrictionChapter 2 - Features and OperationThe entry into the Allow Table would be entered as follows:Leading Digit [1]: Enter [BB] [1]

Toll Restriction 2-281Chapter 2 - Features and Operation4. Press the HOLD button to save the entry. A confirmation tone sounds and the displaynow upda

2-282 Toll RestrictionChapter 2 - Features and OperationSpecial TableDescriptionThe Special Tables provide greater flexibility in designing a toll pla

Toll Restriction 2-283Chapter 2 - Features and OperationTo enter office codes in a special table:1. Press the SPECIAL TABLE (#1 to #4) flexible button

2-284 Toll RestrictionChapter 2 - Features and OperationTo view entries in a special table:Six 3-digit codes allowed display in ascending order starti

Toll Restriction 2-285Chapter 2 - Features and OperationPrint Exception TablesDescriptionThe Print Exception Tables command dumps the entire database

2-286 Toll RestrictionChapter 2 - Features and OperationProgramming Steps1. Press the EXCEPT TABLES flexible button (FLASH 85, Button #5). The followi

Uniform Call Distribution 2-287Chapter 2 - Features and OperationTwo (2) options are available to help alleviate this problem:1. Shorten the SLT recei

2-288 Universal Day/Night AnswerChapter 2 - Features and OperationUniversal Day Answer (UDA)DescriptionUDA-assigned CO lines can signal over external

Universal Day/Night Answer 2-289Chapter 2 - Features and Operation»If External Day ring is disabled, or the system is not in the day mode, external pa

2-2 About This ManualChapter 2 - Features and OperationAbout This ManualContent SummaryChaptersThe following chapters contain the descriptions, progra

2-290 Voice MailChapter 2 - Features and Operation5. Enter a 0 or 1 on the dial pad to enable/disable this feature.[0] = Disabled[1] = Enabled6. Press

Voice Mail 2-291Chapter 2 - Features and OperationProgramming Steps1. Press FLASH and dial [65]. The following message displays.[G] = Voice Mail Group

2-292 Voice MailChapter 2 - Features and OperationLeave Mail Index EntryDescriptionThe Leave Mail Index specifies the outpulsing Table where the in-ba

Voice Mail 2-293Chapter 2 - Features and OperationStation AssignmentsDescriptionUp to twenty-four (24) extension numbers may be programmed into a voic

2-294 Voice MailChapter 2 - Features and OperationVM Transfer with ID DigitsDescriptionThe Voice Mail Index feature provides an Attendant or station u

Voice Mail 2-295Chapter 2 - Features and OperationVM Tone Mode Calling OptionDescriptionVoice Mails Systems and/or Automated Attendants can utilize th

2-296 Voice MailChapter 2 - Features and Operation5. Press the VOICEMAIL ID flexible button (FLASH 50, Page B, Button #13). The followingmessage displ

Voice Mail 2-297Chapter 2 - Features and OperationProgramming Steps1. Press the MSG WAIT/VM BTN flexible button (FLASH 07, Button #4). The followingme

2-298 Voice MailChapter 2 - Features and OperationVoice Mail Group ButtonOperationTo program a VM GROUP button:1. Press SPEED twice.2. Pressthedesired

Voice Mail 2-299Chapter 2 - Features and Operation2. Press the HOLD button. A confirmation tone sounds.Print Voice Mail Group ParametersDescriptionThe

About This Manual 2-3Chapter 2 - Features and OperationManual Format & DescriptionThis diagram explains how the Features/Operations are organized

2-300 Voice Mail In-Band FeaturesChapter 2 - Features and OperationProgramming Steps1. Press the VOICE MAIL GROUP flexible button (FLASH 85, Button #1

Voice Mail In-Band Features 2-301Chapter 2 - Features and OperationProgramming StepsPress FLASH and dial [67]. The following message displays:Voice Ma

2-302 Voice Mail In-Band FeaturesChapter 2 - Features and Operation2. Enter a 0 or 1 to Enable/Disable this feature.[0] = Disabled[1] = Enabled3. Pres

Voice Mail In-Band Features 2-303Chapter 2 - Features and OperationRemote Voice Mail ProgrammingDescriptionThis feature is used to specify the pilot h

2-304 Voice Mail One-Touch RecordingChapter 2 - Features and OperationConditions»The use of this feature requires the use of a straight-thru modem cab

Voice Mail One-Touch Recording 2-305Chapter 2 - Features and OperationConditions»If the user hangs up without terminating the record function, the sys

2-306 Voice Mail Outpulsing TableChapter 2 - Features and OperationProgramming Steps1. Press the ONE-TOUCH RCD WARNING TONE flexible button (FLASH 06,

Voice Mail Outpulsing Table 2-307Chapter 2 - Features and OperationSuggested Uses:Build a table (0 for example) for any additional digits other than

2-308 Voice Over the Internet ProtocolChapter 2 - Features and OperationVoice Mail Disconnect TableDescriptionA disconnect signal can be programmed in

Volume Control 2-309Chapter 2 - Features and OperationVolume ControlOperationDIGITAL AND ELECTRONIC TELEPHONESThe volume control on the Digital Key Te

2-4 911 FeatureChapter 2 - Features and Operation911 FeatureDescriptionThe 911 Feature allows stations in the system to dial 911 without using an acce

2-310 Volume ControlChapter 2 - Features and OperationUsing the handset on a CO call ...Receiving a page announcement ...Receiving an incoming tone ri

3Attendant Features andOperationThe Attendant and Attendant(s) with DSS/DLS features of the XTS System are listed anddescribed in alphabetical order.

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Introduction 3-3Chapter 3 - Attendant Features and OperationIntroductionThe instructions in this chapter are based on the use of a digital display tel

3-4 Attendant Features - IndexChapter 3 - Attendant Features and OperationMUTE button lets you switch the built-in microphone on or off when using th

911 Attendant Alert 3-5Chapter 3 - Attendant Features and Operation911 Attendant AlertDescriptionThe 911 Attendant Alert feature allows Attendants wit

3-6 Attendant CO Line External (Off-Net) ForwardChapter 3 - Attendant Features and OperationAttendant CO Line External (Off-Net) ForwardDescriptionThe

Attendant Custom Message 3-7Chapter 3 - Attendant Features and OperationOperationProgram the ten custom messages at the first Attendant station as fol

3-8 Attendant Day/Night/SpecialChapter 3 - Attendant Features and OperationAttendant Day/Night/SpecialDescriptionThe system’sAutomaticNightModeFeature

Attendant Directory List Programming 3-9Chapter 3 - Attendant Features and OperationThe first entry (000) in the Directory List is shown on the displa

911 Feature 2-5Chapter 2 - Features and Operation2. Enter a valid number for the range of lines being programmed. If only one line is beingprogrammed,

3-10 Attendant Directory List ProgrammingChapter 3 - Attendant Features and Operation7. Press HOLD, then use [✳] or [#] to scroll to next entry.-or-Ha

Attendant Directory List Programming 3-11Chapter 3 - Attendant Features and OperationOperationTo view the directory list:1. Dial the Directory List di

3-12 Attendant Disable Outgoing CO LineChapter 3 - Attendant Features and Operation4. Hang up to complete the transfer.Conditions»If the desired party

Attendant Setting Time and Date 3-13Chapter 3 - Attendant Features and OperationProgramming Steps1. Press the ATTN OVERRIDE flexible button (FLASH 05,

3-14 Attendant Station AssignmentChapter 3 - Attendant Features and Operation2. Choose display format by pressing the appropriate button in the flexib

Attendant Unavailable 3-15Chapter 3 - Attendant Features and OperationProgramming Steps1. Press FLASH and dial [10]. The following message displays:2.

3-16 Attendant Voice Mail Alarm ClearChapter 3 - Attendant Features and Operation»If all Attendants in the system are unavailable, no Attendants are a

DSS/BLF Console with Map 3-17Chapter 3 - Attendant Features and OperationAny one of the five MAP configurations may be assigned to the DSS/BLF and any

3-18 DSS/BLF Console with MapChapter 3 - Attendant Features and OperationMAP #2 -- By default has the first 48 Stations, 100-147, appear in sequential

DSS/BLF Console with Map 3-19Chapter 3 - Attendant Features and OperationMap #3 -- By default is to be used with Map #2 in that it has the remaining s

2-6 911 FeatureChapter 2 - Features and OperationProgramming Steps1. Press the ENHANCED 911 button (FLASH 06, Button #14). The following messagedispla

3-20 DSS/BLF Console with MapChapter 3 - Attendant Features and OperationMAP #4 -- By default, CO Lines 1-48 appear in sequential order.Figure 3-5: DS

DSS/BLF Console with Map 3-21Chapter 3 - Attendant Features and OperationMap #5 -- By default, CO Lines 49-96 appear in sequential order. Provides the

3-22 Display TimerChapter 3 - Attendant Features and OperationStation ID for DSS / BLF Console With MapDescriptionEach system port must be programmed

ICLID Call Management Tables 3-23Chapter 3 - Attendant Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the displ

3-24 RecallChapter 3 - Attendant Features and OperationUnanswered Call Management TableDescriptionAn Unanswered Call Management Table with 100 entry c

Release Button 3-25Chapter 3 - Attendant Features and OperationAttendant Recall TimerDescriptionThe Attendant Recall Timer determines the time a recal

3-26 Speed Dial - System StoringChapter 3 - Attendant Features and OperationSpeed Dial - System StoringSystem Speed numbers must be entered by the fir

4Call Distribution - ACD/UCDThis chapter covers the topics of Automatic Call Distribution (ACD) and Uniform CallDistribution (UCD).

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Automatic Call Distribution 4-3Chapter 4 - Call Distribution - ACD/UCDAutomatic Call DistributionDescriptionThe Automatic Call Distribution (ACD) feat

Account Code 2-7Chapter 2 - Features and OperationAccount CodeDescriptionAn account code is the last field within Station Message Detail Recording (SM

4-4 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDConditions»Up to five (5) messages can be left at any supervisor station.»The su

Automatic Call Distribution 4-5Chapter 4 - Call Distribution - ACD/UCDThere are two methods for stations not assigned to the ACD Group to monitor the

4-6 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDACD/UCD Available/UnavailableDescriptionIf you are an ACD agent, you may place y

Automatic Call Distribution 4-7Chapter 4 - Call Distribution - ACD/UCDACD Call FactorDescriptionThe Call Factor feature is used exclusively with the d

4-8 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCD»The qualify code must be entered during CO talk state.»The CALL QUALIFIER butto

Automatic Call Distribution 4-9Chapter 4 - Call Distribution - ACD/UCDACD Overflow Station AssignmentDescriptionWhen an overflow station is assigned,

4-10 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDTo place a station in Unavailable Mode:Dial [578] on the dial pad,-or-Press the

Automatic Call Distribution 4-11Chapter 4 - Call Distribution - ACD/UCDTo log out of an ACD Secondary Group:Dial LOGOUT CODE [581] on the dial pad,-or

4-12 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDAlternate ACD Group AssignmentsDescriptionAn Alternate ACD Group can be program

Automatic Call Distribution 4-13Chapter 4 - Call Distribution - ACD/UCDCalls in Queue ThresholdDescriptionThe ACD calls in queue (CIQ) threshold featu

2-8 Account CodeChapter 2 - Features and OperationProgramming Steps1. Press ACCOUNT CODES flexible button (FLASH 05, Button #8) to determine whether t

4-14 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCD5. Enter the desired name using the dial pad (up to eight characters).6. Press

Automatic Call Distribution 4-15Chapter 4 - Call Distribution - ACD/UCDGuaranteed Message TimerDescriptionThe Guaranteed Message Timer setting specifi

4-16 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDNo-Answer Recall TimerDescriptionIf a call routed to a station via ACD is not a

Automatic Call Distribution 4-17Chapter 4 - Call Distribution - ACD/UCDDEFAULT … ACD No-Answer Retry Timer is set for 300 seconds.Conditions»If your p

4-18 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDTo remove Call Forwarding:1. Lift handset or press ON/OFF button.2. Press the F

Automatic Call Distribution 4-19Chapter 4 - Call Distribution - ACD/UCDPC/ACD Baud Rate DisplayDescriptionThe XTS can provide PC/ACD Reporting output

4-20 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDPC/ACD Trace Port AssignmentProgramming Steps1. Press the TRACE PORT ASSIGNMENT

Automatic Call Distribution 4-21Chapter 4 - Call Distribution - ACD/UCD6. To delete a station from being a primary agent of the ACD group, use the dia

4-22 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDRecorded Announcement TablesDescriptionDetermines the type, index (port) number

Automatic Call Distribution 4-23Chapter 4 - Call Distribution - ACD/UCDProgramming StepsIf Recorded Announcement (RAN) devices are installed to operat

Account Code 2-9Chapter 2 - Features and OperationAccount Codes - Traveling COS (Verified)DescriptionThe Verified Account Code/Traveling Class of Serv

4-24 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDTo program a Table for digital voice mail:1. Press the TABLE X flexible button

Automatic Call Distribution 4-25Chapter 4 - Call Distribution - ACD/UCDSecondary AgentsDescriptionThe Secondary Agent Assignment feature allows statio

4-26 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCD5. Enter a valid number (1-8) for the desired RAN Announcement Table or a (#) t

Automatic Call Distribution 4-27Chapter 4 - Call Distribution - ACD/UCD»When a supervisor logs out of the group presently displayed, they must enter a

4-28 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDSupervisor Monitor with Barge-InDescriptionThisfeatureisavailablewithoptionalso

Automatic Call Distribution 4-29Chapter 4 - Call Distribution - ACD/UCD5. Enter a 0 or 1 on the dial pad to enable/disable this feature.[0] = Disabled

4-30 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDThe ACD Supervisor Display shows the following information:5XX = ACD Group (550

Automatic Call Distribution 4-31Chapter 4 - Call Distribution - ACD/UCD5. Enter a valid station number of the desired ACD Supervisor station.6. Press

4-32 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCD4. Press the WRAP-UP TIMER flexible button (FLASH 60, Button #6). The following

Automatic Call Distribution 4-33Chapter 4 - Call Distribution - ACD/UCD5. Enter a 0 or 1on the dial pad to enable/disable this feature.[0] = Disable f

Copyright © 2001 VODAVI Technology, Inc.All Rights ReservedThis material is copyrighted by VODAVI Technology, Inc., and may be duplicated by Authorize

2-10 Account CodeChapter 2 - Features and OperationDEFAULT … Verified Acct Codes are disabled.To assign Verified Account Codes:1. Press FLASH and dial

4-34 Automatic Call DistributionChapter 4 - Call Distribution - ACD/UCDProgramming Steps1. Press the ACD GROUP flexible button (FLASH 80, Button #11).

Uniform Call Distribution 4-35Chapter 4 - Call Distribution - ACD/UCDUniform Call DistributionDescriptionEight Uniform Call Distribution (UCD) groups

4-36 Uniform Call DistributionChapter 4 - Call Distribution - ACD/UCDAlternate UCD Group AssignmentsDescriptionAn Alternate UCD Group can be programme

Uniform Call Distribution 4-37Chapter 4 - Call Distribution - ACD/UCDProgramming Steps1. Press the MIT TIMER flexible button (FLASH 61, Button #2). Th

4-38 Uniform Call DistributionChapter 4 - Call Distribution - ACD/UCDNo-Answer Retry TimerDescriptionWhen the No-Answer Recall timer expires, a statio

Uniform Call Distribution 4-39Chapter 4 - Call Distribution - ACD/UCD5. Enter a station number to designate the UCD Group’sOverflowStation.6. Press HO

4-40 Uniform Call DistributionChapter 4 - Call Distribution - ACD/UCD4. Dial the destination number where to forward calls (Station, Voice Mail, UCD g

Uniform Call Distribution 4-41Chapter 4 - Call Distribution - ACD/UCD2. Enter the group number (550-557) on the dial pad.3. Press HOLD.4. Press the PR

4-42 Uniform Call DistributionChapter 4 - Call Distribution - ACD/UCDRecorded AnnouncementsDescriptionRecorded announcement (RAN) devices can be assig

Uniform Call Distribution 4-43Chapter 4 - Call Distribution - ACD/UCDProgramming StepsIf Recorded Announcement (RAN) devices are installed to operate

Account Code 2-11Chapter 2 - Features and Operation SINGLE LINE TELEPHONETo enter an Account Code before a call:1. Lift the handset.2. Dial [627].3.

4-44 Uniform Call DistributionChapter 4 - Call Distribution - ACD/UCDTo program a Table for digital voice mail:1. Press the TABLE X flexible button (1

Uniform Call Distribution 4-45Chapter 4 - Call Distribution - ACD/UCDSecondary Recorded AnnouncementDescriptionA Secondary Recorded Announcement (RAN)

4-46 Uniform Call DistributionChapter 4 - Call Distribution - ACD/UCDOperationTo make a station available:Dial [566] on the dial pad,-or-Press the pre

Uniform Call Distribution 4-47Chapter 4 - Call Distribution - ACD/UCDProgramming Steps1. Press the WRAP-UP TIMER flexible button (FLASH 61, Button #4)

4-48 Uniform Call DistributionChapter 4 - Call Distribution - ACD/UCDPrintUCDGroupParametersDescriptionThe Print UCD Group command dumps the entire da

AICLID / Caller IDThis specification provides the functional and implementation definition for theaddition of the ICLID feature to the XTS Digital Key

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Introduction A-3Appendix A - ICLID / Caller IDIntroductionDescriptionIncoming Calling Line IDentification (ICLID), or Caller ID, is a service provided

A-4 Functional PerformanceAppendix A - ICLID / Caller IDFunctional PerformanceDescriptionThe key system operation of the ICLID feature is dependent on

Caller ID Name/Number A-5Appendix A - ICLID / Caller IDConditions»When enabled, this display overrides transfer call LCD messages, ACD Ring messages,

2-12 Account CodeChapter 2 - Features and OperationProgramming Steps1. Press the VERIFIED ACCT CODES flexible button (FLASH 80, Button #14). The follo

A-6 Caller ID Name/NumberAppendix A - ICLID / Caller IDIf the Central Office delivers a Name, it is positioned left justified in the 24-character fie

ICLID Programming A-7Appendix A - ICLID / Caller IDLocal Name TranslationDescriptionAn administrable table provides a local translation from a receive

A-8 ICLID ProgrammingAppendix A - ICLID / Caller IDEnable / DisableDescriptionThe ICLID (Incoming Calling Line IDentification) feature was added to th

ICLID Programming A-9Appendix A - ICLID / Caller IDPort AssignmentProgramming Steps1. Press the PORT flexible button (FLASH 56, Button #4) tospecifywh

A-10 ICLID ProgrammingAppendix A - ICLID / Caller IDRing Delay TimerDescriptionThe Ring Delay timer was added to the XTS to accommodate ICLID interfac

ICLID Programming A-11Appendix A - ICLID / Caller IDInitialize ICLID-DID TablesDescriptionICLID Table parameters may be initialized, setting all data

A-12 ICLID ProgrammingAppendix A - ICLID / Caller IDPrint ICLID - DID TablesDescriptionThe Print ICLID-DID Tables command dumps the entire database as

ICLID Programming A-13Appendix A - ICLID / Caller IDFigure A-2: ICLID Translation Tables PrintoutICLID NAME BAUD PORT ICLID UNANSWERED CALL TABLE-----

A-14 ICLID ProgrammingAppendix A - ICLID / Caller ID13 106NONE 106A14 107NONE 107A15 108NONE 108A16 109NONE 109A17 110NONE 110A18 ...NONE ...19 130NON

ICLID Programming A-15Appendix A - ICLID / Caller IDFigure A-3: DID Translation Tables PrintoutDID TRANSLATION TABLE 062 162 0000062063 163 0000063ENT

Answering Machine Emulation 2-13Chapter 2 - Features and OperationAnswering Machine EmulationDescriptionWhen a call is sent to a voice mailbox, the st

A-16 ICLID ProgrammingAppendix A - ICLID / Caller ID127 127 0000127 188 188 0000188128 128 0000128 189 189 0000189129 129 0000129 190 190 0000190130 1

ICLID Programming A-17Appendix A - ICLID / Caller ID249 149 0000249 313 113 0000313250 150 0000250 314 114 0000314251 151 0000251 315 115 0000315252 1

A-18 ICLID ProgrammingAppendix A - ICLID / Caller ID377 177 0000377 440 140 0000440378 178 0000378 441 141 0000441379 179 0000379 442 142 0000442380 1

ICLID Programming A-19Appendix A - ICLID / Caller ID503 103 0000503 566 166 0000566504 104 0000504 567 167 0000567505 105 0000505 568 168 0000568506 1

A-20 ICLID ProgrammingAppendix A - ICLID / Caller ID629 129 0000629 692 192 0000692630 130 0000630 693 193 0000693631 131 0000631 694 194 0000694632 1

ICLID Programming A-21Appendix A - ICLID / Caller ID755 155 0000755 818 118 0000818756 156 0000756 819 119 0000819757 157 0000757 820 120 0000820758 1

A-22 ICLID ProgrammingAppendix A - ICLID / Caller ID881 181 0000881 941 141 0000941882 182 0000882 942 142 0000942883 183 0000883 943 143 0000943884 1

ICLID Call Management Tables A-23Appendix A - ICLID / Caller IDICLID Call Management TablesDescriptionTwo ICLID Call Management Tables are maintained

A-24 ICLID Call Management TablesAppendix A - ICLID / Caller IDUnanswered Call Management TableDescriptionAn Unanswered Call Management Table with 100

BLeast Cost RoutingThis section describes the Least Cost Routing (LCR) feature and how to program theeight LCR Tables to: monitor the digits dialed at

2-14 Attendant Assignment / FeaturesChapter 2 - Features and OperationThe Mailbox Owner has the following options when a call is sent to a voice mailb

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Introduction B-3Appendix B - Least Cost RoutingIntroductionThe Least Cost Routing (LCR) feature allows the system to automatically select the least co

B-4 IntroductionAppendix B - Least Cost RoutingLCR FlowchartThis diagram illustrates the path of an outgoing call as it relates to the LCR feature whe

Programming LCR Tables B-5Appendix B - Least Cost RoutingOperation (When LCR is Enabled)To place an Outside Call:1. Dial [9] on the dial pad,-or-Press

B-6 Programming LCR TablesAppendix B - Least Cost RoutingProgramming StepsIf the system is in the programming mode, continue using the program codes.

Programming LCR Tables B-7Appendix B - Least Cost Routing6-Digit Office Code TableDescriptionThe 6-Digit Office Code Table determines a route for one

B-8 Programming LCR TablesAppendix B - Least Cost RoutingProgramming Steps1. Press EXCEPTION TABLES flexible button (FLASH 75, Button #3). The followi

Programming LCR Tables B-9Appendix B - Least Cost RoutingLCR COS PriorityA station should be assigned a class of service for LCR. The LCR COS can be b

B-10 Programming LCR TablesAppendix B - Least Cost RoutingTo enter data for a different time period route list:1. Press program FLASH 75, Button #4 an

Programming LCR Tables B-11Appendix B - Least Cost Routing2. Enter the table information as follows:T T = Insert/Delete Table Number 00–19X = [0] Pr

Automatic Privacy 2-15Chapter 2 - Features and OperationAutomatic PrivacyDescriptionPrivacy is automatically provided on all calls. If one station is

B-12 Programming LCR TablesAppendix B - Least Cost RoutingEntries in the Daily Start Time table are used to select the time period to reference in the

Programming LCR Tables B-13Appendix B - Least Cost RoutingEXAMPLE -- If a call is placed at 5:45 pm on a Monday, then according to the Daily Start Tim

B-14 Programming LCR TablesAppendix B - Least Cost RoutingLCR Routing for Toll InformationDescriptionThe LCR Routing for Toll Information feature adds

Programming LCR Tables B-15Appendix B - Least Cost Routing3. Press HOLD to save the entry. A confirmation tone sounds.DEFAULT … LCR Call Progress feat

B-16 Programming LCR TablesAppendix B - Least Cost Routing4. Press the FORCE LCR flexible button (FLASH 50, Page A, Button #11). The followingmessage

Programming LCR Tables B-17Appendix B - Least Cost Routing6. Enter a valid number (0–6) to correspond to the LCR Class of Service desired.7. Press HOL

B-18 Programming LCR TablesAppendix B - Least Cost Routing3. Press HOLD to save the entry. A confirmation tone sounds.DEFAULT … Call Cost Display is d

Programming LCR Tables B-19Appendix B - Least Cost RoutingPrint LCR TablesDescriptionThe Print LCR Tables command dumps the entire database as a perma

B-20 Programming LCR TablesAppendix B - Least Cost RoutingLCR PrintoutEXCEPTION CODE TABLE----------------------DIGIT INS/DEL TABLE-------------------

Programming LCR Tables B-21Appendix B - Least Cost Routing3 DIGIT TABLE----------------------CODE LEADING 1 NON-LEADING 1RR PP 6 RR PP 6--------------

2-16 Battery Back-Up (Memory)Chapter 2 - Features and Operation2. Enter the desired channel on the dial pad. Confirmation tone sounds. Music is now is

B-22 Programming LCR TablesAppendix B - Least Cost Routing328 0 11 N 1 7 N329 0 11 N 1 7 N330 0 11 N 1 7 N331 0 11 N 1 7 N332 0 11 N 1 7 N333 0 11 N 1

Programming LCR Tables B-23Appendix B - Least Cost Routing464 0 11 N 1 7 N465 0 11 N 1 7 N466 0 11 N 1 7 N467 0 11 N 1 7 N468 0 11 N 1 7 N469 0 11 N 1

B-24 Programming LCR TablesAppendix B - Least Cost Routing600 0 11 N 1 7 N601 0 11 N 1 7 N602 0 11 N 1 7 N603 0 11 N 1 7 N604 0 11 N 1 7 N605 0 11 N 1

Programming LCR Tables B-25Appendix B - Least Cost Routing736 0 11 N 1 7 N737 0 11 N 1 7 N738 0 11 N 1 7 N739 0 11 N 1 7 N740 0 11 N 1 7 N741 0 11 N 1

B-26 Programming LCR TablesAppendix B - Least Cost Routing872 0 11 N 1 7 N873 0 11 N 1 7 N874 0 11 N 1 7 N875 0 11 N 1 7 N876 0 11 N 1 7 N877 0 11 N 1

CNetworking SystemsThis chapter contains detailed information about how to network two or more XTSsystems.

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General Description C-3Appendix C - Networking SystemsGeneral DescriptionNetworked telephone switches can be installed in one building or miles apart;

C-4 General DescriptionAppendix C - Networking SystemsStandardsISDNPrimary Rate Interface (PRI) BoardVodavi has created a proprietary ISDN interface t

Designing a Network C-5Appendix C - Networking SystemsDesigning a NetworkWhen more than one telephone switch is connected together, it is considered a

Baud Rate Assignments 2-17Chapter 2 - Features and OperationProgramming StepsPress FLASH and dial [15]. The first button is lit and ready for programm

C-6 Designing a NetworkAppendix C - Networking SystemsIf a match is not found, the system continues checking the next entry of the networking tableunt

Network Installation C-7Appendix C - Networking SystemsExtension NumberingValid extension range numbering is between 1000 and 8999. Numbering conflict

C-8 Network InstallationAppendix C - Networking SystemsFigure C-2: PRI ConnectorISDN and T-1 ClockingWhen using PRIB or T-1 cards in one KSU, specific

Network Installation C-9Appendix C - Networking SystemsThe following figures use a symbol to represent the clock switch position on a PRI or T1card. W

C-10 Network InstallationAppendix C - Networking SystemsFigure C-5: No TELCO ConnectionFigure C-6: TELCO PRI Connection To a NodeHubNodeNode(Clock Sou

Network Installation C-11Appendix C - Networking SystemsFigure C-7: All Systems have TELCO PRI ConnectionFigure C-8: All Systems have TELCO T1 Connect

C-12 Network InstallationAppendix C - Networking SystemsFigure C-9: Two PRIs from TELCO to NodesFigure C-10: Two T1s in Hub Connected to PRI in NodesH

Programming C-13Appendix C - Networking SystemsProgrammingProgramming must be done with a 24-button display telephone or with WinDBA. It isrecommended

C-14 ProgrammingAppendix C - Networking Systems7. PressHOLDtosavetheentry.Networking Tables ProgrammingDescriptionThe Networking Table is used to rout

Programming C-15Appendix C - Networking SystemsThe system will screen and process calls in the following sequence:If the call matches an extension spe

2-18 Cabinet/Card ProgrammingChapter 2 - Features and OperationCabinet/Card ProgrammingDescriptionThe Cabinet/Card Programming feature provides a mean

C-16 ProgrammingAppendix C - Networking SystemsFigure C-11: Two-Node Networking Table ExampleLEGEND:Table Number = the identification number assigned

Programming C-17Appendix C - Networking SystemsFigure C-12: Five-Node Networking Table ExampleLEGEND:Table Number = the identification number assigned

C-18 ProgrammingAppendix C - Networking SystemsProgramming Steps1. Press FLASH and dial [16]. The following message displays:2. Select a valid table n

Programming C-19Appendix C - Networking SystemsCabinet/Card ProgrammingDescriptionThe Cabinet/Card Programming feature provides a means to assign the

C-20 ProgrammingAppendix C - Networking Systems5. Enter a valid number (1-5) to specify the desired cluster (partial) quantity.[1] = cluster of 4 [3]

Programming C-21Appendix C - Networking Systems5. Enter a valid Destination (DDD) or (DDDD) and Ring type (R) followed by the HOLDbutton (refer to Tab

C-22 ProgrammingAppendix C - Networking Systemsa. For Remote Voice Mail Ring Assignment, Refer to Remote Voice Mail Programming (Flash 67).Ringing Mul

Programming C-23Appendix C - Networking SystemsT-1 / ISDN Signaling Type ProgrammingDescriptionTIE signaling is used for networking systems.Programmin

C-24 ProgrammingAppendix C - Networking SystemsDID/ICLID Ringing Assignments ProgrammingDescriptionDID or DNIS numbers are supplied by the telephone c

Programming C-25Appendix C - Networking SystemsISDN ProgrammingDescriptionIf tying two systems together, they must be identified as PPNI2, which is Po

Cabinet/Card Programming 2-19Chapter 2 - Features and Operation2. Press the button corresponding to the desired cabinet (CAB). Buttons #17-19 represen

C-26 ProgrammingAppendix C - Networking SystemsRemote Voice Mail ProgrammingDescriptionThis feature is used to specify the VMID digit length and the p

Programming C-27Appendix C - Networking SystemsStation User ImpactsDigital Station DisplaysNode to NodeWhen dialing from one Node to another Node, the

C-28 Quick Start ProcedureAppendix C - Networking SystemsConferenceWhen a conference is established between several extensions, either local or remote

Quick Start Procedure C-29Appendix C - Networking SystemsExample: Hub and 3 NodesHub Programming:Node 1 Programming:Node 2 Programming:Node 3 Programm

C-30 Quick Start ProcedureAppendix C - Networking SystemsFlash 24 –Cabinet/Card programmingPartial signaling is allowed on PRIBs (8). Normally a PRIB

Quick Start Procedure C-31Appendix C - Networking SystemsLCR ProgrammingWhen outbound trunks reside in only one system on the network (i.e., Hub), the

C-32 Quick Start ProcedureAppendix C - Networking SystemsCall Park ProgrammingPark zones need to be set up for each system in the network so that call

DVoice Over the InternetProtocolThis chapter contains detailed information about Voice Over the Internet Protocol.

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Product Description D-3Appendix D - Voice Over the Internet ProtocolProduct DescriptionThe Discovery Voice Over the Internet Protocol (VoIP) printed c

Contents iContents1 IntroductionGeneral Description ...

2-20 Call BackChapter 2 - Features and OperationCall BackThe two types of Call Back are Manual Call Back and Automatic Call Back.Manual CallbackDescri

D-4 SpecificationsAppendix D - Voice Over the Internet ProtocolSpecificationsThe Discovery VoIP card uses Transmission Control Protocol/Internet Proto

Installation D-5Appendix D - Voice Over the Internet ProtocolInstallationMultiple connection types can be used to implement the Discovery VoIP card in

D-6 InstallationAppendix D - Voice Over the Internet ProtocolTechnical DataLower bandwidths, lower connection reliability, and high network latency wi

Installation D-7Appendix D - Voice Over the Internet ProtocolThe following chart shows the bandwidth consumption by vocoder.Figure D-1: Bandwidth Cons

D-8 InstallationAppendix D - Voice Over the Internet ProtocolQuick StartThis quick-reference diagram shows the configuration necessary to connect the

Programming D-9Appendix D - Voice Over the Internet ProtocolProgrammingThe following Table shows the Network programming requirements.Identifying the

D-10 ProgrammingAppendix D - Voice Over the Internet ProtocolEntering Network Programming Requirements (FLASH 46)Flash Code 46 is for the specific net

Programming D-11Appendix D - Voice Over the Internet Protocol6. Press Button #4, enter Domain Name (up to 64 characters), then press HOLD to save thee

D-12 ProgrammingAppendix D - Voice Over the Internet ProtocolNetworking Tables (FLASH 16)Networking Tables identify the system number (01-16), the CO

Programming D-13Appendix D - Voice Over the Internet ProtocolConditions» Feature access codes must not conflict with station numbering.» CO line numbe

Call Back 2-21Chapter 2 - Features and Operation SINGLE LINE TELEPHONEIf you dial a telephone that is busy and want to leave a Call Back indication:1

D-14 OperationAppendix D - Voice Over the Internet ProtocolOperationThe Discovery VoIP card operates like all other Central Office cards. There are up

IP Telephony Standards and Protocols D-15Appendix D - Voice Over the Internet ProtocolIP Telephony Standards and ProtocolsThe Discovery VoIP card uses

D-16 VoIP Glossar yAppendix D - Voice Over the Internet ProtocolVoIP GlossaryThis table describes the Internet Telephony terms used in this section:Te

ECustomer DatabaseProgrammingThis appendix provides information about database programming. Use the detailedprocedures contained in other chapters and

» » » » » » » NOTES » » » » » » »

Introduction E-3Appendix E - Customer Database ProgrammingIntroductionThe XTS system is programmed to meet each customer’s individual needs. All progr

E-4 IntroductionAppendix E - Customer Database ProgrammingWhen using a PC to program the system, the following chart presents the data terminalcharact

Introduction E-5Appendix E - Customer Database ProgrammingFigure E-2: Programming Button MappingFLEX 5 FLEX 6 FLEX 7FLEX 8FLEX 9FLEX 10FLEX 11FLEX 12F

E-6 Program Mode Entry (Key Station)Appendix E - Customer Database ProgrammingProgram Mode Entry (Key Station)Programming is performed at any 24-butto

Database Programming Worksheets E-7Appendix E - Customer Database ProgrammingDatabase Programming WorksheetsBefore attempting programming, it is stron

2-22 Call CoverageChapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.DEFAULT … Auto

E-8 Database Upload/Download RoutineAppendix E - Customer Database ProgrammingHYPERTERMINAL -- Uploading a Database FileAfter opening HyperTerminal, a

Database Upload/Download Routine E-9Appendix E - Customer Database ProgrammingHYPERTERMINAL -- Downloading a Database FileAfter opening HyperTerminal,

E-10 Database Upload/Download RoutineAppendix E - Customer Database ProgrammingECOM -- Uploading a Database FileAfter opening ECOM:1. Press< Alt>

Database Upload/Download Routine E-11Appendix E - Customer Database ProgrammingECOM -- Downloading a Database FileAfter opening ECOM:1. Press< Alt&

E-12 Programming TablesAppendix E - Customer Database ProgrammingProgramming TablesTable E-1: System ParametersProgramCodeFlexibleButtonFunction Forma

Programming Tables E-13Appendix E - Customer Database ProgrammingFLASH 05 System Features 1 Programming1 Attendant Override Disabled/Enabled Disabled2

E-14 Programming TablesAppendix E - Customer Database ProgrammingFLASH 06 System Features 2 Programming1 Privacy Release Tone Option Disabled/Enabled

Programming Tables E-15Appendix E - Customer Database ProgrammingFLASH 07 Flash Rates (Programmable)1 Incoming CO Line Ringing 00-28 Red 480ipmflutter

E-16 Programming TablesAppendix E - Customer Database ProgrammingFLASH 09 2 MOH Assignments Channel 4 None3 MOH Assignments Channel 5 None4 MOH Assign

Programming Tables E-17Appendix E - Customer Database ProgrammingFLASH 21 Station Message Detail Recording1 SMDR Enable/Disable Disabled/Enabled Disab

Call Coverage 2-23Chapter 2 - Features and OperationOperationTo assign a Call Coverage Button:1. Press [SPEED] + [SPEED].2. Press a desired flexible b

E-18 Programming TablesAppendix E - Customer Database ProgrammingFLASH 42 Flexible CO Port Assignments1 Flexible CO Port Ports 1-82 Flexible CO Port P

Programming Tables E-19Appendix E - Customer Database ProgrammingFLASH 45 ISDN Page A Programming1 BRI CO Type NI1 NI12 PRI CO Type NI2 NI23 Framing T

E-20 Programming TablesAppendix E - Customer Database Programming17 Restart Request Timer 120 secFLASH 46 VoIP Network Programming1 IP Address None2 S

Programming Tables E-21Appendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible100 100101 101102 1

E-22 Programming TablesAppendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible131 131132 132133 1

Programming Tables E-23Appendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible162 162163 163164 1

E-24 Programming TablesAppendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible193 193194 194195 1

Programming Tables E-25Appendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible224 224225 225226 2

E-26 Programming TablesAppendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible254 254255 255256 2

Programming Tables E-27Appendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible285 285286 286287 2

2-24 Call CoverageChapter 2 - Features and OperationConditions»Direct CO calls have ring and LCD priority over call coverage calls. The call coverages

E-28 Programming TablesAppendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible316 316317 317318 3

Programming Tables E-29Appendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Station Port Flexible347 347348 348349 3

E-30 Programming TablesAppendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Numbering Plan Fixed FlexibleACD Login (

Programming Tables E-31Appendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Numbering Plan Fixed FlexibleCall Park G

E-32 Programming TablesAppendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Numbering Plan Fixed FlexibleCO Line Gro

Programming Tables E-33Appendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Numbering Plan Fixed FlexibleHunt Group

E-34 Programming TablesAppendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Numbering Plan Fixed FlexiblePage - Inte

Programming Tables E-35Appendix E - Customer Database ProgrammingFLASH 52 Flexible Numbering Assignments21/24 Numbering Plan Fixed FlexibleVoice Mail

E-36 Programming TablesAppendix E - Customer Database ProgrammingTable E-2: Networking Tables (FLASH 16)TableNumberCO GroupButton #1Station RangeFROMT

Programming Tables E-37Appendix E - Customer Database ProgrammingTable E-3: Directory Dialing Defaults (FLASH 23)Route Bin Name Route Bin Name000 100

Call Forward 2-25Chapter 2 - Features and OperationCall ForwardDescriptionWhen any type of station call forwarding is invoked, the LCD display normall

E-38 Programming TablesAppendix E - Customer Database Programming070 170 106 206071 171 107 207072 172 108 208073 173 109 209074 174 110 210075 175 11

Programming Tables E-39Appendix E - Customer Database Programming142 242 171 271143 243 172 272144 244 173 273145 245 174 274146 246 175 275147 247 17

E-40 Programming TablesAppendix E - Customer Database ProgrammingTable E-4: Cabinet/Card Programming (FLASH 24)Slot Board Options#OfPortsPort Assignme

Programming Tables E-41Appendix E - Customer Database ProgrammingTable E-5: Hunt Group Parameters (FLASH 30)ProgramCodeFlexibleButtonFunctionPilot, Pi

E-42 Programming TablesAppendix E - Customer Database ProgrammingTable E-6: Verified Account Codes (FLASH 31)EntryDefaultNewCOSDigits(12 Max.)EntryDef

Programming Tables E-43Appendix E - Customer Database Programming70 1 1 105 1 171 1 1 106 1 172 1 1 107 1 173 1 1 108 1 174 1 1 109 1 175 1 1 110 1 17

E-44 Programming TablesAppendix E - Customer Database Programming140 1 1 173 1 1141 1 1 174 1 1142 1 1 175 1 1143 1 1 176 1 1144 1 1 177 1 1145 1 1 17

Programming Tables E-45Appendix E - Customer Database Programming206 1 1 228 1 1207 1 1 229 1 1208 1 1 230 1 1209 1 1 231 1 1210 1 1 232 1 1211 1 1 23

E-46 Programming TablesAppendix E - Customer Database ProgrammingTable E-7: CO Line Programming (FLASH 40)Data Field Pge/BtnCO Line Port NumberDefault

Programming Tables E-47Appendix E - Customer Database ProgrammingData Field Pge/BtnCO Line Port NumberDefault12345678PAGE C Page C is selected by pres

2-26 Call ForwardChapter 2 - Features and Operation6. Press HOLD to save the entry. A confirmation tone sounds.DEFAULT …Call Forwarding is enabled at

E-48 Programming TablesAppendix E - Customer Database ProgrammingTable E-9: CO Line Ringing Assignments (FLASH 40)_________ TO _________ STA D N S STA

Programming Tables E-49Appendix E - Customer Database ProgrammingTable E-10: DID/ICLID Default Ringing Assignments (FLASH 43)DID/ICLIDRouteDefaultDest

E-50 Programming TablesAppendix E - Customer Database Programming046 None 070 None047 None 071 None048 None 072 None049 None 073 None050 None 074 None

Programming Tables E-51Appendix E - Customer Database Programming094 None 118 118A095 None 119 119A096 None 120 120A097 None 121 121A098 None 122 122A

E-52 Programming TablesAppendix E - Customer Database Programming142 142A 166 166A143 143A 167 167A144 144A 168 168A145 145A 169 169A146 146A 170 170A

Programming Tables E-53Appendix E - Customer Database Programming190 190A 214 214A191 191A 215 215A192 192A 216 216A193 193A 217 217A194 194A 218 218A

E-54 Programming TablesAppendix E - Customer Database Programming238 238A 262 262A239 239A 263 263A240 240A 264 264A241 241A 265 265A242 242A 266 266A

Programming Tables E-55Appendix E - Customer Database ProgrammingTable E-11: DID Default Table Entry (FLASH 44)DID TableEntryDefaultRoute(s)CustomerRo

E-56 Programming TablesAppendix E - Customer Database Programming_26 126 0000_26_27 127 0000_27_28 128 0000_28_29 129 0000_29_30 130 0000_30_31 131 00

Programming Tables E-57Appendix E - Customer Database Programming_52 152 0000_52_53 153 0000_53_54 154 0000_54_55 155 0000_55_56 156 0000_56_57 157 00

Call Forward 2-27Chapter 2 - Features and Operation»If a CO Line rings into a station with manual Call Forward, the line sequences to the laststation

E-58 Programming TablesAppendix E - Customer Database Programming_78 178 0000_78_79 179 0000_79_80 180 0000_80_81 181 0000_81_82 182 0000_82_83 183 00

Programming Tables E-59Appendix E - Customer Database ProgrammingTable E-12: Station Programming (FLASH 50)Data Field Page/BtnStation NumbersDefaultPA

E-60 Programming TablesAppendix E - Customer Database ProgrammingData Field Page/BtnStation NumbersDefaultVoice Mail ID Translation B/13 VMID DigitsDi

Programming Tables E-61Appendix E - Customer Database ProgrammingTable E-14: Name/Number Translation Table (FLASH 55)ENTRY ROUTE(Button #1)NUMBER(Butt

E-62 Programming TablesAppendix E - Customer Database ProgrammingENTRY ROUTE(Button #1)NUMBER(Button #2)NAME(Button #3)ENTRY ROUTE(Button #1)NUMBER(Bu

Programming Tables E-63Appendix E - Customer Database ProgrammingENTRY ROUTE(Button #1)NUMBER(Button #2)NAME(Button #3)ENTRY ROUTE(Button #1)NUMBER(Bu

E-64 Programming TablesAppendix E - Customer Database ProgrammingTable E-15: System Speed Dial NumbersProgrammed from the first Attendant Station.BIN

Programming Tables E-65Appendix E - Customer Database ProgrammingOverridden by Toll Restriction (COS)9060 90809061 90819062 90829063 90839064 90849065

E-66 Programming TablesAppendix E - Customer Database ProgrammingTable E-16: ACD Group Parameters (FLASH 60)ProgramCodeFlexibleButtonFunction DataFLAS

Programming Tables E-67Appendix E - Customer Database ProgrammingProgramCodeFlexibleButtonFunction DataFLASH 60 ACD* Group 552 Programming1GroupName2A

2-28 Call ForwardChapter 2 - Features and OperationCall Forward - Busy / No AnswerDescriptionThe Call Forward Busy/No Answer feature allows a station

E-68 Programming TablesAppendix E - Customer Database ProgrammingProgramCodeFlexibleButtonFunction DataFLASH 60 ACD* Group 554 Programming1GroupName2A

Programming Tables E-69Appendix E - Customer Database ProgrammingProgramCodeFlexibleButtonFunction DataFLASH 60 ACD* Group 556 Programming1GroupName2A

E-70 Programming TablesAppendix E - Customer Database ProgrammingTable E-16: ACD Group Parameters (FLASH 61 & 62)ProgramCodeFlexibleButtonFunction

Programming Tables E-71Appendix E - Customer Database ProgrammingTable E-17: UCD Group ParametersProgramCodeFlexibleButtonFunction ALT OVR RANStations

E-72 Programming TablesAppendix E - Customer Database ProgrammingTable E-18: Voice Mail Group ParametersProgramCodeFlexibleButtonFunction ALT LV RTV E

Programming Tables E-73Appendix E - Customer Database ProgrammingTable E-19: Exception Tables (FLASH 70)Allow Table A Allow Table BBIN 1 BIN 1BIN 2 BI

E-74 Programming TablesAppendix E - Customer Database ProgrammingTable D-19: Exception Tables (FLASH 70)Special Table 1 Special Table 2Area Code Area

Programming Tables E-75Appendix E - Customer Database ProgrammingTable E-20: Least Cost Routing (FLASH 75)CO Line Groups1234567Daily Start Time TableS

E-76 Programming TablesAppendix E - Customer Database ProgrammingTableE-21:RouteListTableRoute(00-15)Time(1-4)CostGroup(1-7)Insert/Delete(00-19)LCR CO

Programming Tables E-77Appendix E - Customer Database ProgrammingDefined ByDefault08 123409 123410 123411 123412 123413 123414 123415 1234TableE-21:Ro

Call Forward 2-29Chapter 2 - Features and OperationCall Forward - Follow MeDescriptionThe Follow Me feature lets a user who is away from their station

E-78 Programming TablesAppendix E - Customer Database ProgrammingTable E-22: Insert/Delete TablesTableDigits Dialed00 INSERT [1] PRE[2] POSTDELETE [0]

Programming Tables E-79Appendix E - Customer Database Programming13 INSERT [1] PRE[2] POSTDELETE [0] (PRE)14 INSERT [1] PRE[2] POSTDELETE [0] (PRE)15

E-80 Programming TablesAppendix E - Customer Database ProgrammingTable E-23: 3-Digit Area/Office Code Route List TableNon-Leading(0)Leading (1)Code(NN

Programming Tables E-81Appendix E - Customer Database ProgrammingTable E-24: 6-Digit Area Code/Routing TableArea Code Route

E-82 Programming TablesAppendix E - Customer Database ProgrammingTable E-25: 6-Digit Office Code TableCode #Exception Codes(XX)Route (00-15)(RR)Code #

FFlash Codes andNumbering PlansThis Quick Reference chapter lists the system features available and theirconfigurations, and includes the system part

» » » » » » » NOTES » » » » » » »

Quick Reference Tables F-3Appendix F - Flash Codes and Numbering PlansQuick Reference TablesFlash Code IndexTable F-1: Feature Default ValuesFeaturesP

F-4 Quick Reference TablesAppendix F - Flash Codes and Numbering PlansExternal Night Ring2-1353 DisabledExecutive Override Warning Tone2-1324EnabledPa

Quick Reference Tables F-5Appendix F - Flash Codes and Numbering PlansAuto CallBack – DSS/BLF2-217 Red 120 ipm flashUCD Available/Unavailable – DSS/BL

ii ContentsCall Forward - External (Off-Net) ... 2-31Cal

2-30 Call ForwardChapter 2 - Features and OperationConditions»If a Call Forward mode is currently active at the station where forwarding is desired, t

F-6 Quick Reference TablesAppendix F - Flash Codes and Numbering PlansExt BLF Cards 1-9C-185 NoneCheck StatusC-186 DisabledPage UpC-18/D-1222 NonePage

Quick Reference Tables F-7Appendix F - Flash Codes and Numbering PlansErase Digits2-104 NoneCO LINE ATTRIBUTES PAGE A PROGRAMMING FLASH 40 Btn 19DTMF/

F-8 Quick Reference TablesAppendix F - Flash Codes and Numbering PlansRelease Timer2-754 020=200 msReseize Timer2-765 200=200 secGuard Timer2-776 05=.

Quick Reference Tables F-9Appendix F - Flash Codes and Numbering PlansMax Out I-Frames2-1667 K 001Leading 12-1678EnabledLeading 0112-1679Enabled7/8 Di

F-10 Quick Reference TablesAppendix F - Flash Codes and Numbering PlansBlue Alarm2-2672EnabledYellow Alarm2-2683EnabledRed Alarm2-2694EnabledBipolar A

Quick Reference Tables F-11Appendix F - Flash Codes and Numbering PlansStation Night Class of Service (COS)2-593COS1Speakerphone/Headset Programming2-

F-12 Quick Reference TablesAppendix F - Flash Codes and Numbering PlansName in DisplayA-82 YES=phone number in displayBaud Rate DisplayA-83 19.2KPort

Quick Reference Tables F-13Appendix F - Flash Codes and Numbering PlansUCD Secondary RAN4-4511 NoneUCD TIMERS FLASH 61UCD Ring Timer4-44160secUCD Mess

F-14 Quick Reference TablesAppendix F - Flash Codes and Numbering PlansDeny Table B Programming2-2814 NoneSpecial Table 1 Programming2-2825 All Codes

Quick Reference Tables F-15Appendix F - Flash Codes and Numbering PlansSystem Reset2-26020 ---PRINTING SYSTEM DATABASE PARAMETERS FLASH 85Printing Sys

Call Forward 2-31Chapter 2 - Features and OperationCall Forward - External (Off-Net)DescriptionStations are allowed to forward intercom and transferre

F-16 Default Numbering PlanAppendix F - Flash Codes and Numbering PlansDefault Numbering PlanFunction Code Page911 Attendant Alert View/Delete (requir

Default Numbering Plan F-17Appendix F - Flash Codes and Numbering PlansFunction Code PageBackground Music (Channel 3=MPB3 only) 632+[0 (off), 1, 2, or

F-18 Default Numbering PlanAppendix F - Flash Codes and Numbering PlansFunction Code PageGroupCallPickUp(requiresbutton) #0(Admin771**)●●●●2-46Headset

Default Numbering Plan F-19Appendix F - Flash Codes and Numbering PlansLEGEND --B = Button w/ feature code: 622=Call Back, 620=Camp On,625=Executive O

F-20 Part NumbersAppendix F - Flash Codes and Numbering PlansPart NumbersTable F-2: XTS System Part Numbers8-Button Basic Keyset (Off-White) TR9011-08

Part Numbers F-21Appendix F - Flash Codes and Numbering PlansCabinet 3000-00Basic Rate Interface Board (BRIB) 8031-41Digital Telephone Interface Board

F-22 Part NumbersAppendix F - Flash Codes and Numbering PlansSerial Interface Unit (SIU) 8035-00Single Line Interface Board (SLIB), 6-Circuit 8033-00S

Index iIndexNumerics10-Digit Number Plan 2-16911-Digit Number Plan 2-1703-Digit Area/Office Code Table (LCR) B-66-Digit Office Code Table (LCR) B-77/8

ii IndexCO Line External (Off-Net) Forward 3-6Custom Messages 3-6Day/Night/Special 3-8Display - T-1 Alarms 2-273, 3-16Display Timer 3-22Preset Forward

Index iiiCO Call Transfer 2-48CO Direction 2-87CO Flexible Port Assignment 2-60CO LineAccess 2-62Attributes 2-63Button Flash Rate 2-74CO Direction 2-8

2-32 Call ForwardChapter 2 - Features and OperationCall Forward No Answer TimerDescriptionThe Call Forward No/Answer Timer is used when a station in t

iv IndexInitialize Directory Dial Table Parameters 2-120Print Directory Dial Table Parameters 2-120Directory Dialing 2-115Directory List Programming 3

Index vHunt Groups 2-150Hunting AssignmentPilot 2-150Pilot All Ring 2-150Station 2-150Hyper TerminalDownloading Database E-9Uploading Database E-8HYPE

vi IndexLCR B-13-Digit Area / Office Code Table B-66-Digit Office Code Table B-7Call Cost Display B-17Call Progress B-14Daily Start Time Table B-11Def

Index viiAutomatic/Manual Operation 2-202Day of Week Programming 2-203External Night Ringing 2-203Manual Operation 2-204Night Class of Service (COS) 2

viii IndexRingback on Transfer 2-48RouteListTable(LCR)B-8SSave Number Redial 2-232Seize Timer 2-77Serial Number (MPB) 2-232Service Provider Identifier

Index ixPrinting Exception Tables 2-285Related Items 2-286Special Table 2-282Toll Table - Entering 2-278Tone ModeCalling Station 2-49Tone Mode Overrid

x IndexSystem Requirements D-5Technical Data D-6Voice Encoder Information D-6VoIP Glossary D-16Volume Control 2-309WWanderer 2-182Weekly Schedule Tabl

Call Forward - Preset 2-33Chapter 2 - Features and OperationCall Forward DisplayDescriptionWhen call forwarding is invoked, the LCD display normally i

2-34 Call Forward - PresetChapter 2 - Features and OperationPreset Call Forward - Per CO Line -- The Preset Call Forward feature allows each CO lineto

Call Forward - Preset 2-35Chapter 2 - Features and Operation2. Enter the range of station numbers to be programmed. To program only one station,enter

2-36 Call Forward - PresetChapter 2 - Features and OperationExternal Busy Destination1. Press FLASH 50, Page C, Button #4. The following message displ

Call Forward - Preset 2-37Chapter 2 - Features and Operation4. Press the Page B flexible button (Button #20). The following message displays:XXX-XXX =

2-38 Call Forward - PresetChapter 2 - Features and OperationPreset Forward Timer (Incoming Call to a Destination)DescriptionThe Preset Forward Timer d

Calling Forward Override 2-39Chapter 2 - Features and OperationPreset Forward Timer (Incoming Call to a Station)DescriptionThe Preset Forward Timer de

Contents iiiPrint CO Line Attributes ...

2-40 CallingStationHandsfreeModeOverrideChapter 2 - Features and OperationCalling Station Handsfree Mode OverrideDescriptionEnables a calling station

Call Park 2-41Chapter 2 - Features and Operation3. If busy tone is received, press TRANS twice and dial another park location or press the CALLPARK fl

2-42 Call ParkChapter 2 - Features and OperationCall Park - PersonalDescriptionEach digital telephone in the system can place a call into a personal p

Call Park 2-43Chapter 2 - Features and Operation»A CO call parked in a personal call park location recalls to the station that parked the call,when th

2-44 Call PickupChapter 2 - Features and OperationCall PickupDescriptionStations are assigned to pickup groups. Stations can be in any combination of

Call Pickup 2-45Chapter 2 - Features and Operation7. Press HOLD to save the entry. A confirmation tone sounds and the display updates.DEFAULT … All st

2-46 Call TransferChapter 2 - Features and OperationGroup Call PickupDescriptionA station user can pickup a call to any unattended station within the

Call Transfer 2-47Chapter 2 - Features and OperationThe called extension signals according to the intercom position.2. When that extension answers, an

2-48 Call TransferChapter 2 - Features and OperationRingback on TransferDescriptionThe Ringback on Transfer feature provides on a system-wide basis mu

Calling Station Tone Mode 2-49Chapter 2 - Features and Operation3. Press a DSS, Group button, or dial the station number or group number. Call isautom

iv ContentsDial Pulse Parameters ...

2-50 Camp OnChapter 2 - Features and OperationOperationTo alert a busy station of your call:1. Press the CAMP ON button. The called station will recei

Centrex/PBX 2-51Chapter 2 - Features and OperationProgramming Steps1. Press the CAMP ON BTN flexible button (FLASH 07, Button #15). The following mess

2-52 Centrex/PBXChapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flexible button

Centrex/PBX 2-53Chapter 2 - Features and OperationCentrex/PBX FlashDescriptionProvides telephone users with the ability to terminate an outside call o

2-54 Centrex/PBXChapter 2 - Features and Operation5. Enter a valid number on the dial pad (01–20) which corresponds to 100 ms to 2 seconds.6. Press HO

Centrex/PBX 2-55Chapter 2 - Features and OperationPBX Dialing CodesDescriptionFive 1- or 2-digit PBX access codes can be programmed into memory. When

2-56 Class Of ServiceChapter 2 - Features and OperationClass Of ServiceDescriptionEach station and each CO line is assigned a Class of Service (COS) w

Class Of Service 2-57Chapter 2 - Features and OperationClass of Service - CO LineDescriptionThrough assignments of a CO Line Class of Service, the ass

2-58 Class Of ServiceChapter 2 - Features and OperationStation Day Class of ServiceDescriptionEach station must be assigned a certain COS for Day Mode

Class Of Service 2-59Chapter 2 - Features and OperationDEFAULT … All stations are assigned a COS 1 for Day Mode.Station Night Class of ServiceDescript

Contents vFlexible Button ...

2-60 CO Flexible Port AssignmentChapter 2 - Features and OperationCO Flexible Port AssignmentDescriptionThe Flexible Port Assignment feature provides

CO Flexible Port Assignment 2-61Chapter 2 - Features and OperationProgramming StepsIf the CO Line numbers need to be relocated to different ports, pre

2-62 CO Line - AccessChapter 2 - Features and OperationCO Line - AccessDescriptionThrough programming, telephones are allowed or denied access to part

CO Line Attributes 2-63Chapter 2 - Features and OperationCO Line AttributesInitialize CO Line AttributesDescriptionCO Line parameters may be initializ

2-64 CO Line AttributesChapter 2 - Features and OperationProgramming Steps1. Press the CO LINE ATTRIBUTES flexible button (FLASH 80, Button #2). The f

CO Line Attributes 2-65Chapter 2 - Features and OperationPrintCOLineAttributesDescriptionThe Print CO Line Attributes command dumps the entire databas

2-66 CO Line DTMF SendingChapter 2 - Features and OperationProgramming Steps1. Press the CO LINE ATTRIBUTES flexible button (FLASH 85, Button #2). The

CO Line DTMF Sending 2-67Chapter 2 - Features and Operation3. Press HOLD to save the entry. A confirmation tone sounds and the display updates.Flexibl

2-68 CO Line GroupChapter 2 - Features and OperationCO Line GroupDescriptionOutside lines can be placed in one of twenty-four groups if the customer&a

CO Line Group 2-69Chapter 2 - Features and Operation6. To add a Line Group, enter a valid number (00, or 01–23) to designate the outside linegroups th